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Oak View Group · 1 day ago

Restaurant Host | Part-Time | Chickie's & Pete's

Allentown, PA

Part-time

Onsite

New Grad, Entry Level

$9/hr - $12/hr

Oak View Group is the global leader in venue development and management for the live event industry. The Host greets and facilitates guest experience, ensuring a positive atmosphere by welcoming guests, organizing server sections, and maintaining efficient guest flow.

Sports

Responsibilities

Ensure that the foyer and host area is clean and neat at all times

Smile and maintain a positive attitude at all times

Greet guests in a warm, friendly and professional manner

When possible, seek out guests personally when their table is ready rather than making an announcement

Accompany guests to their tables and let them know who their server will be

Inform guests about new menu items/specials, entertainment and area events

Communicate with staff to ensure seating of guests occurs as per the organized seating chart in an order that does not overload the kitchen or a particular server

Answer the phone in a friendly and professional manner. Always remember the person on the other end is a potential guest

Respond appropriately to guest complaints; bring any issues to management’s attention

Accompany guests who are there for a party to the appropriate party area

Carefully pack all to-go orders

Perform cashier functions for take-out orders and merchandise

Stock all retail items and take inventory as needed

Perform marketing and other promotional services as needed

Clean, clear and set tables as needed

Complete beginning, change, and end of shift side duties

Keep restrooms clean and stocked at all times

Thank all guests for coming as they leave the restaurant

Qualification

Cash handlingInterpersonal skillsCommunication skillsFlexible scheduleTask prioritizationPhysical staminaPositive attitude

Required

Excellent interpersonal and communication skills and a friendly, positive attitude with co-workers, management staff, volunteers and guests

Ability to work a flexible schedule including nights, weekends, some holidays, and long hours

Ability to prioritize tasks in a fast-paced environment

Ability to learn to operate a cash register and corresponding system accurately

Must perform physical activities in a variety of environmental conditions that require moderate strength including cleaning, climbing, lifting, walking, balancing and handling of materials

Must be able to stand for long periods of time