Mastercard ยท 2 months ago
Manager, Customer Onboarding and Partnership
Harrison, NY
Full-time
Onsite
Mid, Senior Level
$124K/yr - $199K/yrMastercard is a leading global payments technology company that empowers consumers and businesses worldwide. They are seeking a Manager for Customer Onboarding and Partnership to coordinate and accelerate the delivery of regional priorities, ensuring process excellence and adherence across the region while driving innovative concepts in the payments ecosystem.
FinanceFinancial ServicesInformation TechnologyPayments
Responsibilities
Support implementation of global strategies across multi market licensing, product and digital onboarding, high-risk product registration, and customer data technology enhancements with regional Growth & Enablement teams
Coordinate and respond to complex operating challenges that impact regional customer service and efficiency
Ambassador for regional development and enhancement needs; consolidate, enhance, and align with strategic imperatives
Drive regional Growth & Enablement priorities to completion with relevant SME/delivery
Ensure process excellence and adherence across region and GBSC; maximize scale with regional teams
Key and strategic projects as capacity permits
Qualification
Required
Proven experience and impact in strategy, execution, and project management
Demonstrated capabilities across business analysis, problem-solving, scope management and tangible outputs
Ability to build trust and relationships among internal stakeholders
Experience leading cross-functional projects and helping frame, design and delivery for complex initiatives
Capable of multi-tasking in a fast-paced environment
Strong Communication (written and verbal) and interpersonal skills
Excellent time management, planning and organizational skills
High efficiency using data to support thinking/ build recommendations
Look at everything through the eyes of the customer and consider their needs as a priority
Passion for scale enablement
Preferred
Franchise or network payments experience preferred
Benefits
Insurance (including medical, prescription drug, dental, vision, disability, life insurance)
Flexible spending account and health savings account
Paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave)
80 hours of Paid Sick and Safe Time
25 days of vacation time and 5 personal days, pro-rated based on date of hire
10 annual paid U.S. observed holidays
401k with a best-in-class company match
Deferred compensation for eligible roles
Fitness reimbursement or on-site fitness facilities
Eligibility for tuition reimbursement
Company
Mastercard
Mastercard is a financial network that processes payments between banks and cardholders.
Founded in 1966
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
unknown2006-05-25IPO
Leadership Team
Michael Miebach
Chief Executive Officer
Ed McLaughlin
President & Chief Technology Officer
Recent News
Financial IT
2026-01-09
2026-01-09
2026-01-09
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