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Western New England University · 23 hours ago

Director of Compensation & Benefits

Springfield, MA

Full-time

Onsite

Lead/Staff, Director/Executive

$98K/yr - $104K/yr

5+ years exp

Western New England University is a private, nationally ranked institution focused on preparing work-ready graduates. The Director of Compensation & Benefits is responsible for leading the Total Rewards program, overseeing compensation and benefits administration, and ensuring compliance with relevant laws.

EducationHigher EducationUniversities

Responsibilities

Oversees the design, maintenance, and administration of the University’s compensation programs, including salary structures, job classifications, and pay practices

Conducts job evaluations and internal equity reviews and provides recommendations based on market data and institutional strategic goals and needs

Coordinates compensation surveys and submissions (CUPA, IPEDS, Employer’s Association) and reviews results to inform decision-making

Advises managers, supervisors, and senior leaders on compensation issues, ensuring consistency and compliance

Ensures all compensation actions are processed accurately through the HRIS system

Leads compensation-related projects such as salary structure updates, market and internal equity studies, and other initiatives

Provides oversight for the administration of all University benefit programs, including health, dental, life, state disability and leave, tuition programs and retirement plans

Serves as the primary contact for all benefit vendors, including the University’s benefits broker, retirement plan advisors, and third-party administrators

Oversee the implementation of open enrollment, benefit information sessions, wellness efforts, and retirement education programs for employees

Reviews and prepares annual Summary Annual Reports (SAR), Form 5500 filings, and all other required reporting for University benefit plans

Ensures timely and accurate submission of census files, eligibility reports, and other required data to benefit vendors

Participates as a member of the 403(b) Investment Committee, Benefits and Wellness Committee, and other ad hoc committees

Provides strategic leadership and oversight of the University’s Total Rewards functions, focusing on compensation and benefits

Ensures all compensation and benefits programs comply with federal and state laws

Reviews and recommends updates to HR policy library related to compensation, PTO and benefits

Advises managers and employees on questions related to compensation and benefits

Handles matters that require sound judgment and timely problem-solving, including sensitive or urgent issues

Supports investigations related to compensation or benefits concerns as assigned by the Associate Vice President

Performs other related duties as assigned

Qualification

Compensation practicesBenefits administrationHRIS systemsMarket analysisPolicy interpretationNegotiation skillsCommunication skillsProblem-solvingTime management

Required

Bachelor's degree in Human Resources, Business, Operations, or a related field

Five to seven years of experience in Compensation and Benefits, preferably in higher education and/or in an organization with 500 or more benefit-eligible employees

Strong knowledge of compensation practices, job evaluation methods, and market analysis

Experience with benefits administration and understanding of laws such as ERISA, COBRA, FLSA, STD/LTD, ADA, Workers Comp, Unemployment, ACA, and FMLA

Excellent written and verbal communication skills

Ability to manage multiple priorities and meet deadlines

High level of proficiency working with HRIS systems and strong technology skills required

Ability to work effectively with employees, supervisors, and outside vendors

Ability to interpret policies, laws, and regulations and apply them in daily practice

Strong Negotiation Skills