Helpdesk Specialist jobs in United States
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Verida · 2 days ago

Helpdesk Specialist

positionVilla Rica, GA
timeFull-time
remoteOnsite
seniorityEntry Level
date2+ years exp

Verida Inc is seeking a Helpdesk Specialist to provide support to end-users on a variety of technology issues. The role involves identifying, researching, and resolving technical problems while documenting and tracking issues to ensure timely resolutions.

BlockchainCloud StorageCryptocurrencyData StorageIdentity Management
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H1B Sponsor Likelynote

Responsibilities

Provide desktop and application support to Verida employees
Manage the hardware setup of new machines – Laptops, Desktops, Printers, etc
Provide application support for users (Outlook, Office, Trapeze)
Interact with employees to resolve helpdesk type issues
24x7 support, flexibility for night and weekend work as well as travel to satellite offices
Assist with the inventory management of software and hardware
Promote responsible usage and care of corporate equipment

Qualification

Desktop user supportWindows Operating SystemsMS Office suiteA+ certificationEffective communicatorAnalytical skillsPrioritization skillsOrganizational skills

Required

Effective communicator
Ability to analyze, organize, prioritize, implement, and control business activities and transactions
Experience with desktop user support required, preferably in a help desk/customer service setting required
Working knowledge of Windows Operating Systems, MS Office suite (2000 and above) and Windows 2000/2003 Server environment
Associate degree or at least 2 years of experience in the field or in a related area

Preferred

A+ certifications preferred

Company

Verida

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Verida features a data platform, wallet, and identity services to enable users to securely manage their personal data and credentials.
dateFounded in 2021
location
Sydney, New South Wales, AUS
people-size2-10 employees
web-link
https://verida.ai

H1B Sponsorship

Verida has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (1)
2023 (3)

Funding

Current Stage
Early Stage
Total Funding
$8.5M
2024-06-21Seed· $5M
2021-12-01Seed· $0.5M
2021-06-15Seed· $3M

Recent News

Research and Markets
US Non-Emergency Medical Transportation Analysis Report 2024: Market on the Rise, Forecasts Indicate Doubling to $13.43 Billion by 2031
2025-03-28
Company data provided by crunchbase