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NEOGOV · 3 weeks ago

Coordinator 2, Bruin Scholars Program

Taylorsville Campus, UT

Full-time

Onsite

Entry, Mid Level

$51K/yr - $51K/yr

2+ years exp

NEOGOV is associated with Salt Lake Community College, which is Utah’s largest open-access college. The Bruin Scholars Program Coordinator 2 will coordinate student-centered programming to support first-generation, low-income students and those transferring out of foster care, focusing on mentorship, programming, and data management to enhance student success.

GovTechHuman ResourcesInformation TechnologySoftware

Responsibilities

Motivate, encourage, mentor, and teach students how to navigate Salt Lake Community College to successfully transfer or gain meaningful employment

Create and advocate for a welcoming environment for Salt Lake Community College students

Understand higher education and student affairs functions, including admissions, orientation, registration, financial aid, placement, academic advising, basic needs, on- and off-campus resources, and college policies and procedures

Possess knowledge of PACE & Bruin Scholars Programs, SLCC credit and clock hour programs of study, courses, and career pathways and careers

Commit to creating an environment where all individuals feel respected, valued, and supported

Demonstrate initiative, creativity, teamwork, conflict resolution, and decision-making skills

Employ excellent communication skills, including active listening and responding skills

Feel comfortable using technology

Be dependable, have excellent organizational skills, and pay close attention to details

Participate in ongoing professional development sessions

Be familiar with student development and student retention theories

Participate in ongoing professional development sessions

Communicate effectively (in writing and verbally) with a wide range of diverse individuals

Provide excellent customer service and one-on-one consultations with students

Case manages 120 to 300 students providing care and support toward academic, social, and life skills development

Collaborate with internal and external stakeholders to develop programming for student success, college access, and career exploration

Maintain and update student files, including recording all interactions with students in the MySuccess case management database

Work collaboratively with other high school PACE staff, Office of Student Success staff, and other campus partners

Assess the needs of students and create interventions or services to meet these needs

Organize, process, and disseminate significant amounts of information accurately and when relevant to students

Work well under pressure and function independently with integrity under general supervision

Utilize basic computer operating systems (e.g., Microsoft Office Word, Publisher, Excel, PowerPoint, Outlook) (i.e., Student Access, MySuccess, and Banner)

Train, coach, and supervise the work of peer mentors

Prioritize assignments, plan, and carry projects to completion

Learn quickly, work well under pressure, and work ethically with confidential information

Advocate for all students, prioritizing students who may be at risk of leaving college

Assist in planning and facilitating academic recovery programming and coaching for students

Evaluate student success interventions and create reports and establish recommendations

Work a flexible schedule which may include mornings, evenings, and weekends

Ability to communicate clearly and respectfully with individuals from varied backgrounds and experiences to build strong working relationships across the College

Demonstrated skill in working respectfully and productively with people from a wide range of experiences and needs within the college community

Develop relationships with PACE Program High School Advisors to understand PACE high school students' needs and support them in applying to SLCC

Partner with PACE Program High School Advisors to coordinate high school visits and campus tours

Collaborate closely with the Summer Bridge Program to ensure a seamless transition for students entering the Bruin Scholars Program

Recruit and case manage a cohort of Bruin Scholars, a program designed to empower a select group of students help achieve academic and career success through personalized mentorship, access to key campus resources, transfer guidance, and enriching community-building experiences

Track Bruin Scholars retention, GPA, graduation rates, and satisfaction rates

Develop and implement programming in partnership with other staff and faculty for consistent bi-monthly meaningful and educational contact with Bruin Scholars

Hire, train, and supervise peer mentors and other paraprofessionals

Establish and maintain relationships with various departments in Student Affairs and around the College

Connect students with SLCC divisions and schools, student-led organizations, and community partners to foster their right to belong at SLCC

Learn about student interests to provide adequate incentives for program participation

Advocate on behalf of students experiencing hardship and find ways to connect them to opportunities and resources designed to enhance their academic experience

Work with staff, peer leaders, and faculty to advance the retention, success, and completion goals of OSS and SLCC

Present information about SLCC student life and academic culture to groups of students

Explain degree prerequisites, course sequencing, course modalities, registration holds, and other enrollment information to new students

Document student interactions in MySuccess (SLCC student information system) (e.g., one-on-one meetings, program participation, email, and text message communication)

Track raised flags/codes, referrals, and success plans using MySuccess and work with college personnel to ensure students are being supported to succeed in college and beyond

Assist in reporting as necessary (e.g., run school-level reports to document progress, demographic data, etc.)

Other duties as assigned

Qualification

Case managementStudent success programmingHigher education knowledgeBilingualMultilingualData reporting toolsCultural competencyCommunicationTeamworkConflict resolutionOrganizational skills

Required

Have a bachelor's degree, preferably in education, educational psychology, sociology, social work, communications, ethnic studies, STEM, or related fields

Two-to-four years of full-time direct professional experience

Proven experience working with a highly varied student body and staff, as evidenced by advanced cultural competency, critical thinking, and exemplary welcoming practices

Reliable transportation and/or a valid driver's license are required to travel to multiple educational institutions and program activity sites