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Cherokee Federal · 3 days ago

HR Credentialing Specialist

Tulsa, OK

Full-time

Onsite

Mid Level

3+ years exp

Cherokee Federal is a trusted partner for over 60 federal clients, focusing on building a brighter future and serving the government’s mission. They are seeking an HR Credentialing Specialist to manage a high-volume onboarding and credentialing program for medical professionals, ensuring compliance and a smooth employee experience from offer to government ID issuance.

GovernmentNon ProfitProfessional ServicesPublic Relations

No H1B

U.S. Citizen Only

Responsibilities

Lead end ‑ to ‑ end onboarding and credentialing for doctors, physician assistants, and nurse practitioners

Establish and maintain standardized onboarding and credentialing checklists

Conduct welcome briefings and serve as the primary point of contact for new hires to address questions and concerns

Coordinate closely with Cherokee HR for support and process alignment

Liaise with MEPS and the responsible scheduling agent to conduct warm handoffs

Compile, review, and validate required documents for credential packets, security packets, and government ID cards; submit to MEPCOM

Track and monitor all packets submitted to MEPCOM; resolve issues and escalate when needed

Maintain accurate, audit ‑ ready employee credentialing and security records

Track credential status for each employee; proactively notify stakeholders of expirations and requirements

Generate dashboards, reports, and briefings on onboarding throughput, cycle times, packet accuracy, and credential status

Analyze onboarding and credentialing processes to recommend efficiencies and improve employee experience

Develop and coordinate training options and reminders to help employees keep credentials current

Partner with the retention specialist to improve onboarding processes and reduce early attrition

Coordinate training schedules; track completions and compliance requirements

Uphold confidentiality and compliance with federal, state, and organizational policies

Performs other job-related duties as assigned

Qualification

Onboarding program managementCredentialing expertiseData entry accuracyOnboarding software experienceAdvanced Excel skillsReport generationStakeholder coordinationCompliance awarenessCommunication skillsTime managementProblem-solving

Required

U.S. citizen or legal permanent resident

Documentation proving U.S. citizenship or legal permanent residency

Associate's degree

3+ years managing an onboarding program for 150+ personnel

Proven data entry accuracy and speed in high-volume environments

Hands-on experience with onboarding software and workflows

Experience generating executive-ready reports and briefings

Experience tracking multiple employees across varied onboarding stages simultaneously

Advanced skills in Excel, MS Word, and PowerPoint

Experience using Compass software

Credentialing expertise for medical providers (MD/DO, PA, NP), including primary source verification, license tracking, DEA/NPI monitoring, and privileging support

Process ownership and continuous improvement mindset; ability to map, measure, and optimize workflows

Meticulous attention to detail; error-free packet assembly and documentation control

Strong communication skills; clear briefings and responsive candidate support

Stakeholder coordination across HR, MEPS/MEPCOM, security, and program leadership

Data management, tracking, and reporting; proficiency building trackers and dashboards in Excel

Time management and prioritization; capable of meeting aggressive timelines

Problem-solving and escalation; adept at resolving discrepancies and removing blockers

Compliance awareness across healthcare credentialing, federal security processes, and privacy

Familiarity with MEPS/MEPCOM submission processes and government ID card requirements

Experience with Compass or similar training/credential tracking platforms

Basics of security packet requirements and coordination with security teams

Must pass the pre-employment qualifications of Cherokee Federal

Benefits

Medical

Dental

Vision

401K

And other possible benefits as provided

Company

Cherokee Federal

Cherokee Federal, a division of Cherokee Nation Businesses, is a trusted team of government contracting professionals who can rapidly build innovative solutions.

Founded in 1969

Tulsa, Oklahoma, USA

5001-10000 employees