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Mountain America Credit Union · 20 hours ago

Consumer Loans Underwriter

Sandy, UT

Full-time

Hybrid

Entry, Mid Level

2+ years exp

Mountain America Credit Union is seeking a Consumer Loans Underwriter to evaluate and approve high-risk consumer loans. The role involves analyzing lending reports, ensuring compliance with regulations, and providing exceptional service to internal employees and members.

BankingFinancial ServicesMortgage

Culture & Values

Responsibilities

Underwrites the highest aggregate MACU debt ($750,000+). Approves the highest risk loans that fall within the risk based lending model with corporate approval/decisioning

Underwrites up to $100,000 per request on any type of consumer loan

Presents analysis and decision recommendation to Consumer Lending Underwriter II of applications requiring advanced reviews

Underwrite an acceptable amount of daily applications that meet our business need and turnaround time

Ability to consistently stay calibrated with Consumer Lending Underwriter II to maintain consistent decisioning across all loan types

Willing and able to work in a fast-paced and heavy workload environment, demonstrating a strong ability to multitask with an emphasis on Speed & Focus

Basic understanding of purchase agreements, invoices, contracts, income documentation (including, but not limited to personal and business taxes)

Strong analytical skills and attention to detail when reviewing loan applications, credit reports, collateral, member account information, financial statements, personal tax returns and other loan documentation in a timely and thorough manner in order to make consistent, sound lending decisions

Resolves a range of complicated issues with a high degree of interpersonal skills using Mutual Trust & Respect. Maintains confidentiality with others since information involves complex, detailed and often sensitive topics

Requires a basic knowledge of government regulations, compliance issues and credit bureau terminology that includes credit bureau interpretations and fixes. Acts as a resource to ensure loans are in compliance with all applicable laws, regulations, and MACU policies and procedures

Have basic knowledge of branch portfolio to guide branches/Service Center with their decision making

Ability to work both autonomously and collaboratively and taking opportunities to bring out the best in others

Adaptive to change, responds positively to altered circumstances or conditions

Possess a desire and willingness to learn and continually update knowledge base on financial concepts, strategies, systems, etc

Demonstrates Ownership and Accountability by taking initiative to be a problem solver, involve leadership in escalated situations, and recommend a solution

MACUfy and Innovate by providing suggestions to improve processes and efficiencies

Provides triple AAA service to internal employees and our members

Attains and possesses working knowledge of the core system, Symitar and the loan origination system

Provides assistance to other areas within the lending team – i.e. Indirect Lending, Loan Servicing, Lending Quality Control, Business Services etc

Trains new Loan Officers and Managers in a classroom style format. Hosts 1:1 and/or group job shadows for more detailed training to Branch and Service Center employees

Assist with onboarding new Corporate Underwriters

Leads projects according to business needs. This may involve scheduling and leading meetings, meeting strict deadlines, and maintaining a high level of organization and prioritization of work

Works together with all teams to accomplish monthly, quarterly and annual goals

High mathematical aptitude for calculating risks and understanding financial data

Organizational skills to manage priorities and workflow efficiently

Provides excellent service by using effective communication skills, both verbal and written, through chat, over the phone and in person to effectively convey decisions and conditions of the loan. Interactions involve using mutual trust and respect to gain the agreement of others that are often difficult or stressful in nature

Educates, trains and assists branches/Service Center to achieve the goals of Mountain America and meet the needs of our members

Acts as a resource for branches and other credit union personnel in lending policy and procedure

Maintains knowledge of MACUs lending updates, criteria, guidelines, procedures, policies, and processes to make sound lending decisions

Demonstrates strong analytical abilities and can make recommendations using this information to structure quality loans

Helps to resolve member disputes and reevaluates consumer loans previously denied at the request of branches and/or members

Performs other duties as assigned

Qualification

Consumer lending experienceAnalytical skillsRegulationsSymitar proficiencyMicrosoft OfficeData analyticsInterpersonal skillsOrganizational skillsProblem-solving skillsCommunication skills

Required

Requires a minimum of two years of lending experience

One year of decisioning in a Consumer Lending setting preferred

Associate's degree in business, finance or related field. Education must be from an accredited institution and will be verified. Or, in addition to the above requirements, 2 additional years of experience in a financial setting

Intermediate skills in Microsoft Office (Outlook, Word, PowerPoint and Excel)

Demonstrated experience with Symitar

Demonstrated ability to clearly express ideas, methodology, results and recommendations verbally, in writing and through insightful reports and graphic illustrations

Demonstrated ability in statistical calculations and statistical techniques/methods

Self-starter with strong organizing and time management skills and the ability to work productively and efficiently in a fast-paced environment with multiple projects and timelines

Excellent inter-personal skills including the ability to lead and collaborate with ad-hoc teams

Data analytics and data validation skills and proficiency in business data analysis (MS Excel, etc.)