Apply on Employer Site

Triage Partners, LLC · 17 hours ago

Human Resources Business Partner

Tampa, FL

Full-time

Hybrid

Senior Level

5+ years exp

Triage Partners, LLC is a company that provides services in the telecommunications and supply chain sectors, focusing on customer satisfaction and operational excellence. The HR Business Partner (HRBP) role is responsible for driving workforce effectiveness, ensuring compliance, and enhancing the employee experience while aligning HR initiatives with business goals in a fast-paced environment.

Information TechnologyTelecommunications

Comp. & Benefits

Responsibilities

Build strong relationships with field leadership to understand operational challenges and align HR support with business goals

Advise leaders on workforce planning, organizational design, and talent strategies

Serve as a trusted partner for coaching, employee relations guidance, and decision-making support

Conducts research and analysis of organizational trends including review of reports and metrics from the organization’s human resource information system (HRIS) or talent management system

Lead the Performance Management Process, including goal setting, mid-year reviews, annual evaluations, and development planning

Conduct coaching conversations with leaders to ensure fair and consistent performance standards

Facilitate Training & Development Initiatives, including leadership development, skills enhancement, and compliance training

Manage Exit Interviews and analyze trends to drive improvements in retention and employee experience

Conduct and document HR Investigations, ensuring thoroughness, neutrality, and timely resolution

Partner with Legal and VP of HR on Legal Matters affecting the assigned vertical, ensuring decisions mitigate risk and align with policy and labor laws

Ensure compliance with HR Compliance & labor laws, including federal, state, and local regulations

Maintain and update Employee Handbook policies

Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law; applies this knowledge to communicate changes in policy, practice, and resources to field and upper management

Manage HRIS processes for field employees, including employee changes, data accuracy, reporting, and workflow optimization

Oversee Employee Changes & Payroll Adjustments, ensuring accuracy and timely submission

Support Budget Management for the assigned vertical, including headcount tracking, labor allocation, and forecasting

Lead Operating Procedure Documentation for HR processes that impact field teams

Manage Workers' Compensation (WC) claims, partnering with supervisors, insurance carriers, and safety teams to ensure timely and accurate handling

Lead Cultural Initiatives to strengthen alignment with company values and drive a collaborative, high-performing culture

Conduct Engagement Survey Analysis and partner with leadership on action planning

Oversee Onboarding Survey Analysis to identify trends and improve new hire experiences

Implement and support Wellness Programs that promote employee well-being

Qualification

HRIS proficiencyEmployment law knowledgeHR experienceData analysisTelecommunications experienceCoaching skillsQuality-drivenMicrosoft Office SuiteAdvanced ExcelCommunication skillsProblem-solving skillsTeam-orientedInnovative

Required

Bachelor's degree in Human Resources, Business, or related field

5+ years of HR experience, with at least 2 years in a business partner or generalist role supporting field/operations teams

Experience managing HR teams

Strong knowledge of employment laws, HR best practices, and employee relations

Proficiency with HRIS systems and data analysis

Excellent communication, coaching, and problem-solving skills

Ability to travel to field locations as needed

Proficient with Microsoft Office Suite or related software; advanced Excel experience required

Proficiency with or the ability to quickly learn the organization's HRIS (Paychex)

Preferred

Knowledge of California employment laws strongly preferred

Experience in telecommunications, construction, utilities, or other field-based industries preferred

Benefits

Hybrid Flexibility

Comprehensive benefits package, including but not limited to medical, dental, vision, and life

Medical and Dependent Care Flexible Spending Accounts (FSA)

401K Retirement with Company Match

Paid Time Off

Cellphone Reimbursement

Career advancement opportunities

Continuous training and personal development opportunities

A quality Employee Recognition Program

Company

Triage Partners, LLC

Headquartered in Tampa, Florida, Triage Partners is the technology-enabled service provider that the nation’s leading Telecom, Logistics, and OEM companies trust to streamline their operations.

Founded in 2003

Tampa, Florida, USA

51-200 employees