URGENT HIRING!!! for Administrative Assistant in Trenton, NJ 08618 - ONSITE jobs in United States
info-icon
This job has closed.
company-logo

Infojini Inc · 1 week ago

URGENT HIRING!!! for Administrative Assistant in Trenton, NJ 08618 - ONSITE

Infojini Inc is seeking an Administrative Assistant for a contract position in Trenton, NJ. The role involves assisting clients with litigation searches, managing order fulfillment, and ensuring high customer service standards.

Information Technology

Responsibilities

Assists members of the title, legal and lending industry with litigation searches
Works independently to fulfill orders adhering to established company timelines
Updates the status in OMS system as orders are processed
Conducts searches using the SIS proprietary database along with other state and local websites to fulfill complete customer order
Prepares customer report with search results. Delivers search results as per client’s instructions. Keeps client informed of any issues or delays with their order
Responds timely to requests from clients regarding status of orders. Resends searches per client’s request
Reviews and maintains a high degree of accuracy in searches and results report sent to client
Ensures a high degree of customer service and maintains a good rapport with client
Maintains communication with vendors on requests
Works to ensure that the order fulfillment stays within expected turnaround time of 24 to 72 hours

Qualification

Customer serviceCommunication skillsData analysisProblem solvingOffice experience

Required

High School Diploma
5 years of experience in an office environment
Strong verbal and written communication skills
Telephony capabilities
Ability to collect and research data
Ability to identify and resolve problems in a timely manner
Ability to gather and analyze information skillfully
Ability to develop alternative solutions
Ability to work well in group problem solving situations
Ability to manage difficult or emotional customer situations
Ability to respond promptly to customer needs
Ability to solicit customer feedback to improve service
Ability to meet commitments
Ability to speak clearly and persuasively in positive or negative situations
Ability to listen and get clarification
Ability to respond well to questions

Company

Infojini Inc

company-logo
Infojini Inc. delivers innovative IT Services and Solutions to empower startups, Fortune 500 companies, and global enterprises.

Funding

Current Stage
Late Stage

Recent News

Baltimore Business Journal
Company data provided by crunchbase