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Grand Living · 2 days ago

Executive Director

Jacksonville, FL

Full-time

Onsite

Director/Executive

8+ years exp

Grand Living is changing the way generations embrace life and is quickly becoming an iconic brand in senior hospitality. The Executive Director is responsible for enhancing the overall Resident experience through exceptional comprehensive leadership and operational management, ensuring a culture of unparalleled service and long-term growth.

Hospital & Health Care

Responsibilities

Responsible for enhancing the overall Resident experience through exceptional comprehensive leadership

Responsible for establishing and sustaining a culture of unparalleled service and long-term growth through operational management, goal setting and achievement

The Executive Director oversees selection, training, supervising, motivating and empowering of employees and leaders possessing the talent and skills required to fulfill our commitment to residents and their families

Provides ongoing oversight of financial results, including monthly expense monitoring, overall budget preparation, cash flow management and analysis of operational financial reports

This is to be handled in The Sterling Touch® friendly, courteous, helpful, timely and professional manner, resulting in a high level of Resident satisfaction

The Executive Director position is under the general guidance of Regional Director of Operations in accordance with Company standards, processes, procedures, practices, and philosophy

Qualification

Operational managementFinancial oversightLeadershipAssisted living experienceHospitality serviceMicrosoft Office SuiteTeam managementHuman resourcesSeniors' healthCommunication skills

Required

Bachelor's Degree, required

Eight or more years' work experience required with a track record of ever-increasing responsibilities

Experience managing large teams of 30 or more employees, required

Ability to read, write and understand the English language in order to effectively communicate with staff, Residents and their families, guests, vendors and the general public

Proficiency in all aspects of administration including leadership, human resources, and general business operations

Special sensitivity for and knowledge of seniors' health trends, quality of life concerns and memory care related topics

Working knowledge of Microsoft Windows operating environment, and Microsoft Office Suite

Ability to stand, walk, climb stairs, crouch, bend, stoop, reach, grasp, push, pull and work continuously without sitting for extended periods of time

Ability to lift or carry up to 50 pounds

Preferred

Experience in assisted living, highly preferred

Experience providing hospitality focused service in a health care or senior living community, preferred

Experience in start-up or renovation of a senior living community, preferred

Benefits

A generous Paid Time Off (PTO) program offering 120 hours of PTO in the first year, increasing to 160 hours in the second year, and continuing to build with length of service

Affordable insurance options for medical, dental, vision and more

A 401(k) with a 4% company match on a 5% contribution

Automatic life insurance and AD&D coverage for all team members with a robust employee assistance program (EAP)

Exquisite cuisine and free employee meals (must meet eligibility requirements)

Grand Spa & Fitness facilities available for use at designated times