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Coastal · 2 days ago

Salesforce Solution Architect - Public Sector

United States

Full-time

Remote

Senior Level, Lead/Staff

8+ years exp

Coastal is looking for a Salesforce Solution Architect specializing in the Public Sector to support pre-sales activities as a vital part of their growth engine. The role involves leading discovery sessions, designing solutions, and managing proposals while leveraging Salesforce technologies to drive outcomes in public sector industries.

Cloud ComputingCloud ManagementConsultingInformation Technology

No H1B

Responsibilities

Lead discovery and scoping sessions, clarify objectives, metrics, constraints, and risks

Map mandates to solutions across Public Sector Solutions (PSS), Licensing & Permitting, and emergency response modules

Build clear level-of-effort estimates, staffing plans, timelines, and assumptions from discovery inputs and complexity drivers

Direct a deal-desk function to prepare proposals, SOW sections, assumptions, exclusions, and executive decks

Map pre-sales processes, identify bottlenecks, and recommend realistic agent use that reduces cycle time and improves consistency

Maintain templates, playbooks, and reusable components to improve speed, margin, and win rate

Present solution and commercial narratives to executives and technical stakeholders

Align pricing, terms, and assumptions with Sales and Delivery, and ensure a clean, documented handoff into execution

Qualification

Salesforce consultingSolution designPublic Sector SolutionsGovernment Cloud securitySalesforce certificationsAI guardrailsCross-functional leadershipBusiness-outcome orientationCommunicationCritical thinking

Required

8+ years in Salesforce consulting for Federal, State, or Local government

Strong background in solution design for Public Sector Solutions, Experience Cloud, integrations, APIs, security, and identity

Demonstrated success shaping complex deals, building estimates, responding to RFPs, and writing SOWs

Mastery of Government Cloud security standards, FedRAMP requirements, and OmniStudio for public-facing forms

Experience reviewing and refining AI-assisted outputs with a structured approach to quality, compliance, and brand tone

Proven ability to lead cross-functional work, and manage concurrent pursuits

Excellent communication skills with executives, product owners, and engineers

Must have full-time permanent US work authorization

Preferred

Bachelor's Degree preferred, or equivalent experience

Salesforce certifications, such as System Architect, Application Architect, and relevant Consultant certifications

Experience establishing AI guardrails for public-sector compliance and automated case routing

Hands-on experience defining retrieval sources, prompt patterns, and review criteria for agent-assisted work

Track record improving pre-sales cycle time, accuracy, and margin through process redesign and automation

Benefits

Flexible working hours with an emphasis on a life-work balance (in that order!)

Fully remote work; “Live by the beach, work in the Cloud,” plus company office locations in Palm Coast, FL; Atlanta, GA; Tysons, VA & Lexington, KY

Unlimited Paid Time Off (RTO), 401K with Company Match, and Medical, Vision, & Dental coverage

Competitive quarterly and annual bonus opportunities

Continuing education and certification reimbursements, specifically within the Salesforce & Snowflake ecosystems; plus occasional in-house competitions with spot bonuses

A flexible and fun team culture! We value transparency, support, flexibility, growth, teamwork, fun, and so much more

Frequent team and culture activities, virtual & in-person, including Lunch and Learns, Happy Hours, team-building events, and the Holiday Party to Top All Holiday Parties

Quarterly All-Hands calls to bring the company together, and an open-door leadership policy with access to mentorship and guidance

Opportunities for accelerated growth, networking, and career guidance and support

Trust, transparency and respect across all levels of the company