Pallet · 3 days ago
Software Engineer - Agent Delivery
San Francisco or New York City
Full-time
Onsite
Entry, Mid Level
$175K/yr - $265K/yr
2+ years expPallet is building AI Agents to transform the logistics industry, backed by significant investment. They are seeking an Agent Delivery Engineer to build, deploy, and operate production AI agent systems for major logistics companies.
Artificial Intelligence (AI)Business IntelligenceFleet ManagementLogisticsSaaSSupply Chain ManagementWarehousing
Responsibilities
Engineer and ship production-grade AI agent systems for some of the largest logistics companies in the world—owning the full lifecycle from technical scoping and system design through production deployment and iteration
Translate complex, messy logistics workflows into robust agent architectures, designing and building AI agents that outperform manual, human-driven workflows in how they reason, act, integrate with customer systems, and operate reliably at scale
Design and evolve shared systems that power agent behavior, orchestration, validation, and deployment across customer environments
Design and implement deep integrations with customer infrastructure (TMS, WMS, ERP, CRM, billing and settlement systems) using APIs, webhooks, event-driven systems, and data schemas
Own production reliability and debugging, investigating failures across AI behavior, system integrations, and data pipelines, and working closely with research and platform engineers to resolve root causes
Shape the product itself by contributing directly to core features, tooling, and platform improvements when customer deployments surface gaps or new requirements
Work directly with customer technical and operational leaders, deeply understanding their constraints and using that insight to drive both implementation decisions and the evolution of Pallet’s agent platform
Qualification
Required
2+ years experience building and operating end-to-end production systems, ideally in high-growth SaaS or AI-driven environments
Strong technical fundamentals across APIs, authentication, data modeling, system integration patterns, and debugging complex systems
A builder's mindset with high ownership—you're comfortable scoping ambiguous problems, moving quickly, and shipping durable solutions
Experience working directly with customers or external stakeholders, translating real-world constraints into reliable technical systems
Clear and effective communication skills across both technical and operational audiences—from frontline operators to engineering leadership
Thrives in fast-moving, ambiguous environments, where requirements are incomplete and problems are discovered through execution
Benefits
Competitive equity
Benefits
Growth opportunities
Company
Pallet
Pallet offers AI-powered tools to automate logistics workflows, boosting efficiency for carriers, 3PLs, brokers, and shippers.
51-200 employees
H1B Sponsorship
Pallet has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (1)
Funding
Current Stage
Growth StageTotal Funding
$48MKey Investors
General CatalystBain Capital Ventures
2025-05-27Series B· $27M
2024-10-02Series A· $18M
2022-05-26Seed· $3M
Recent News
2025-09-12
2025-08-25
2025-08-23
Company data provided by crunchbase