JPMorganChase · 1 week ago
Alternative Payments Operations – Associate
10420 Highland Manor Dr, Tampa, FL, 33610, US
Full-time
Onsite
Mid, Senior Level
2+ years expJPMorgan Chase is a leading financial institution that aims to revolutionize payment operations. As an Alternative Payments Operations – Associate, you will enhance payment operations by streamlining processes, implementing new technologies, and managing payment processing to ensure smooth fund transfers.
Asset ManagementBankingFinancial Services
Responsibilities
Lead teams responsible for operational processes within the payments lifecycle by setting priorities, directing workflows, and monitoring performance against established metrics
Oversee payment processing operations, setting daily production goals, delegating work, and implementing action plans to achieve strategic priorities, high productivity, quality, and enhanced client experience
Manage daily operations, resolving production or quality issues, escalating process delays to management, and ensuring key control tasks are executed on business initiatives
Apply strategic thinking and sound judgment in decision-making, while leveraging leadership, communication, and conflict resolution skills to build collaborative and engaged teams
Participate in fraud detection and prevention, mitigating financial and reputational risks, and assist in strategic initiatives to align resource allocation with long-term goals
Lead or contribute to projects related to client experience, process optimization, and provide expertise in automation, risk management, and compliance with operational guidelines
Qualification
Required
Demonstrated ability in operations leadership or management within payments, with at least two years of experience, effectively leading high-performing and engaged teams to drive success
Advanced knowledge of global payment processing operations, products, and systems architecture to support operational efficiency, change management, and issue management
Proficiency in data analysis techniques, capable of interpreting and communicating insights to inform decision-making with senior stakeholders
Ability to apply a commercial and growth mindset to adapt to fast-paced operations environments and new business initiatives, leveraging strong interpersonal skills for collaboration
Understanding of cybersecurity controls and anti-fraud strategies to identify and address potential threats, ensuring the protection of information and systems
Demonstrated proficiency in using automation technologies to optimize payments processing, with a proven track record in enhancing customer experience throughout the customer journey
Preferred
Knowledge of ISO or Swift message processing or management
Experience with operations, controls and problem solving related to Payments, Cash, Treasury Operations
Experience in global payments and understanding of accounting and money movement processes
Benefits
Comprehensive health care coverage
On-site health and wellness centers
A retirement savings plan
Backup childcare
Tuition reimbursement
Mental health support
Financial coaching
Company
JPMorganChase
With a history tracing its roots to 1799 in New York City, JPMorganChase is one of the world's oldest, largest, and best-known financial institutions—carrying forth the innovative spirit of our heritage firms in global operations across 100 markets.
10001+ employees
H1B Sponsorship
JPMorganChase has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3471)
2024 (3469)
2023 (3395)
2022 (3594)
2021 (2515)
2020 (2495)
Funding
Current Stage
Public CompanyTotal Funding
unknown1998-02-01IPO
Leadership Team
Allison Beer
CEO of Card Services and Connected Commerce
Dan Mendelson
CEO, Morgan Health
Recent News
2026-01-17
2026-01-16
2026-01-13
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