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USAJOBS · 2 days ago

IT SPECIALIST (NETWORK) (TITLE 5)

Sioux City, Iowa, USA

Full-time

Onsite

Mid, Senior Level

$74K/yr - $96K/yr

1+ years exp

The Iowa Air National Guard is seeking an IT Specialist (Network) to manage the IT/communications environment for the Wing and its associated units. The role involves planning, coordinating, and analyzing system design, providing customer technical assistance, and ensuring the integrity and reliability of network services.

ConsultingGovernmentHuman ResourcesInformation TechnologyInternetStaffing Agency

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Manages the assigned IT/communications environment with privileged access at the network level for the Wing, Geographically Separated Units (GSU), and Tenants. Plans, coordinates, installs, and continuously analyzes system design, hardware and software. Develops, recommends, and installs solutions and upgrades to ensure availability, integrity, efficiency, and reliability of all components of the assigned system. Provides Information Assurance systems support for all disciplines, ensuring the rigorous application of information security/information assurance policies, principles, and practices in the delivery of network services. Performs system audits to assess security parameters and performance of IA controls within the network environment Serves as a focal point for ensuring functionality and operability of the assigned IT/data systems/functions, voice and wireless systems to support mission requirements of Wing, Geographically Separated Units (GSU), and Tenants. Optimizes the functionality and performance of hardware and software systems and ensures availability, integrity, efficiency, and reliability of system/functional resources while managing the communications focal point coordination and workload distribution duties. (30%)

Provides customer technical assistance and support for all users. Provides ongoing technical support to customers to ensure proper functional use of equipment and programs and to preclude undue interruptions to IT and communications services. Works with customers to ensure efficient operations which support each units' requirements. Assists in solving problems associated with delivery of hardware and software orders. Provides management with information necessary to address difficult and complex problems in automating work processes. Reviews purchase requests and statements of work, ensuring documentation is sufficient to justify enhancements necessary to keep systems current and ensuring requested equipment and applications are compatible with existing infrastructure. Promotes use of assigned systems by providing instructions to functional area users on IT/communications processes and procedures associated with each supported system. Works with the CFP and customers to resolve integration or configuration related issues associated with a variety of different system platforms, operating systems, applications, and equipment configurations. Determines customer requirements and assists customers by recognizing and analyzing trends and providing instruction and orientation services. Identifies and documents system requirements for specific needs of customers. Conducts in-depth analyses of system usage, user complaints, traffic interruptions, hardware and software capabilities, and other relevant factors. Recommends methods and procedures and coordinates corrective action to optimize utilization of present equipment.(25%)

Conducts feasibility studies to identify and analyze system failures and analyzes data to determine if trends exist which forecast the need for future replacement or modification of system hardware and software. Based upon the results of studies and the analyses of trends in usage and system problems, determines the feasibility of significant modifications vs. replacement to improve reliability. Participates with operating officials, system users, and others in progress review of established systems to determine the reliability, productivity, and user friendliness of the existing system hardware and software. As budget constraints dictate, evaluates alternative means of satisfying user requirements and provides management with the most technically feasible and cost efficient approaches to meet changing needs. Uses benchmarks, performance measurement, and evaluation data in conjunction with modeling and simulation techniques in planning for increased capacity and to support additional workloads. (25%)

Coordinates frequency needs with command level spectrum management office to maintain current allocations and obtain new authorizations. Secures operating authority, and ensures minimal interference by ANG radio frequency (RF) operations. Analyzes RF spectrum requirements and determine compatibility with other users considering transmitter and receiver specifications, antenna data, emission characteristics, and modes of radio wave propagation. Reviews and validates radio frequency allocations. Maintains frequency records and associated databases. Examines spectrum allocation data and frequency assignment records to determine suitability of specific equipment planned for deployment.(20%)

Performs other duties as assigned. T5906P01

Qualification

Network managementInformation AssuranceTechnical supportSystem analysisProgramming languageProject managementCommunication skillsProblem-solving

Required

Experience managing, supervising, leading, administering, developing, delivering, and supporting information technology (IT) systems and services

GS-09: 1-year specialized experience equivalent to at least the next lower grade

Experience, education, or training receiving, maintaining, and issuing data storage media for computer operations

Experience in scheduling the use of computer time for program processing

Experience collecting and sequentially staging input media with associated program instructions for processing

Experience in at least one programming language

Experience interviewing subject-matter personnel to get facts regarding work processes and synthesizing the resulting data into charts showing information flow

Experience in analysis of the interrelationship of pertinent components of the system

Experience planning the sequence of actions necessary to accomplish the assignment

Experience scheduling the sequence of programs to be processed by computers where alternatives had to be weighed with a view to production efficiency

GS-11: 1-year specialized experience equivalent to at least the next lower grade

Experience, education, or training that approaches techniques and requirements appropriate to an assigned computer applications area or computer specialty area in an organization

Experience planning the sequence of actions necessary to accomplish the assignment where this entailed coordination with others outside the organizational unit and development of project controls

Experience that required adaptations of guidelines or precedents to meet the needs of the assignment

Experience preparing documentation on cost/benefit studies where is involved summarizing the material and organizing it in a logical fashion

You must provide transcripts or other documentation to support your educational claims

Must be able to obtain and maintain the appropriate security clearance of the position

Participation in direct deposit is mandatory

May be required to successfully complete a probationary period

THIS POSITION CONDUCTS INFORMATION ASSURANCE FUNCTIONS. THE INCUMBENT SHALL COMPLY WITH THE REQUIREMENTS OF THE CERTIFICATION PROGRAM AND WILL BE REQUIRED TO OBTAIN AND MAINTAIN CERTIFICATION

This position is designated as Essential Personnel and may be subject to duty in preparation for, or in response to, a state emergency or disaster declaration