Risepoint · 21 hours ago
Collaboration Platforms Lead
United States
Full-time
Remote
Senior Level
5+ years expRisepoint is an education technology company that provides world-class support and trusted expertise to more than 100 universities and colleges. The Collaboration Platforms Lead is responsible for the performance, evolution, and governance of Risepoint’s collaboration and productivity ecosystem, ensuring reliable and secure services that enhance collaboration across the enterprise.
EducationHigher EducationUniversities
Responsibilities
M365 Platform Leadership: Administer, secure, and optimize Exchange Online, SharePoint, Teams, OneDrive, and related M365 services
Service Ownership & Roadmap: Define and execute service lifecycle, governance, and roadmap for collaboration platforms (M365, Box, Teams)
Identity & Access Management: Manage Entra ID / Azure AD conditional access, hybrid identity, lifecycle, SSO, and PIM
Email & Mail Flow: Design and maintain secure routing (connectors, transport rules, SPF/DKIM/DMARC, hybrid mail)
Governance & Compliance: Enforce retention, DLP, auditing, and classification policies aligned with security and privacy frameworks
Automation & Reliability: Build PowerShell/Graph automation for provisioning, monitoring, and patching (Intune)
Integration Leadership: Oversee SharePoint ↔ Box integration, identity sync, and cross-platform governance
Migration & Modernization: Lead cloud migrations and integrate third-party productivity tools
Incident Response & Health: Monitor tenant health, resolve incidents, and drive service stability through proactive improvements
Stakeholder & Experience Management: Partner with Security, CloudOps, and People teams to align M365 strategy with business needs and improve user experience
Innovation & Continuous Improvement: Evaluate new M365 features, pilot enhancements, and automate for scale
Qualification
Required
BS in Computer Science, Information Systems, or equivalent experience
5+ years of hands-on experience in Microsoft 365 engineering / administration roles
Proven experience with Exchange Online (routing, connectors, transport, rules)
Deep knowledge of Entra ID / Azure AD, conditional access, hybrid identity setups
Strong experience with SharePoint Online and Box (integration, governance, permissions)
Proficiency in scripting / automation (PowerShell / Graph API)
Understanding of Windows patching strategies and support (WSUS, Intune, SCCM)
Good understanding of cloud fundamentals (IaaS, identity, networking)
Familiar with compliance, security, and governance in Microsoft 365
Experience migrating on-prem or legacy systems to M365
Excellent troubleshooting and incident resolution skills
Strong written and verbal communication; ability to interface across technical and stakeholder teams
Benefits
18 days PTO + Winter Shutdown
12 designated holidays + 1 floating holidays
Medical – four options
Dental
Vision
Life & Disability (company paid)
Flexible Spending Account & Health Savings Account
Retirement plan with company match
Maternity / Paternity / Parental Leave (company paid)
Volunteer Time Off
Supplemental Benefits: Wellness program, Alternative medicine options, Pet discounts, Accident, Critical Illness and Hospital Indemnity
Continuous Professional and Leadership Development Programs
Tuition Reimbursement for employees and their dependents
Rewards & Recognition programs
Company
Risepoint
Risepoint partners with universities to create online degree programs and offers recruitment marketing and admissions services.
1001-5000 employees
H1B Sponsorship
Risepoint has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (3)
Funding
Current Stage
Late StageRecent News
2025-12-02
Company data provided by crunchbase