Ignite Banking ยท 1 day ago
Sr. Director, Technical Client Engagement Manager, Digital Banking
United States
Full-time
Hybrid
Director/Executive
15+ years expIgnite Banking is seeking a Senior Director, Technical Client Engagement Manager to lead complex client relationships and drive enterprise technology roadmaps within the digital banking space. This role requires deep technical expertise and strong banking industry experience to deliver high-impact digital transformation initiatives while building and maintaining trusted relationships with clients.
Management Consulting
Responsibilities
Build and sustain long-term executive relationships with major banking clients, ensuring alignment with technical and business goals
Lead the end-to-end delivery of technology consulting engagements, including planning, execution, and oversight of complex multi-team initiatives
Serve as the trusted advisor and primary point of contact for clients, managing expectations and ensuring a high level of satisfaction
Assemble and guide project teams, define resource needs, establish schedules, and ensure projects are delivered on time, within scope, and budget
Partner with clients to shape technology roadmaps, define deliverables, and resolve dependencies and impediments across programs
Identify risks, issues, and interdependencies across initiatives, ensuring effective mitigation and integration
Actively manages stakeholder partnerships, identify and mitigate project risks, ensuring that projects are delivered on time and within budget
Contribute and/or lead the clarification of project scope, objectives, desired outcomes, as well as the role and function of each team member, to effectively coordinate the activities of the team
Management and oversight of technical dependencies (1st and 3rd party), and integration of interrelated projects
Apply expertise in both Agile and traditional delivery methods, adapting approaches to fit client environments and business needs
Demonstrate understanding of the business impact of technology initiatives and translate technical outcomes into business value
Qualification
Required
A wide understanding of key platforms within banking/enterprise technology, including digital banking, and vendors serving large regional and small community banks (Fiserv, Jack Henry, Bottomline, Q2, ACI, FIS, Hogan etc.)
Significant banking experience, across technology delivery functions, and a unique ability to identify solutions to complex business and technology problems
Strong ability to analyze, discover, architect, and propose solutions to complex technical problems in alignment with broader client business/technology strategy and roadmaps
Ability to analyze variable technical/resource/delivery factors and determine the best course of action
Solid understanding of software development life cycle. Expert knowledge of both Agile and traditional project management principles and practices and the ability to blend them together in the right proportions to fit a project and business environment
15+ years of banking experience (ideally within Commercial/Treasury and/or merger, acquisition, conversion experience)
15+ years of technical experience, delivery focused, hands-on, self starter
Preferred
Prior consulting experience preferred
Company
Ignite Banking
Ignite Banking is a financial services solutions delivery organization dedicated to driving the success of our clients through expertly managed delivery of complex, strategically critical initiatives.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase