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Computacenter · 16 hours ago

Inside Sales Representative

Irvine, CA

Full-time

Onsite

Entry Level

1+ years exp

Computacenter is a leading independent technology partner, trusted by large corporate and public sector organizations. The Inside Sales Representative is responsible for ensuring proper delivery of products and services to meet customer specifications and service level agreements while collaborating with various teams to manage project timelines and customer communications.

CRMHardwareInformation TechnologySoftware

Responsibilities

Partners with business leaders to deliver services that support company objectives and that are consistent with Computacenter United States Inc. values

Collaborates with Sales, Partner Management, Integration Centers, Finance, and other cross functional teams on an as needed basis regarding open and pending customer projects and orders

Uses Computacenter United States Inc. systems and process to manage and maintain project timelines and verifies integrity of Computacenter United States Inc. Vendor Supplied Inventory (VSI) to Customers

Manages all logistics between Computacenter United States Inc., the Integration Centers, and vendors to ensure scheduled deliveries to customer sites

Provides regular data and timeline updates to customers and Computacenter United States Inc. Finance teams

Communicates regularly with Commercial Partner Management teams

Provides status reports to Account managers, project teams, and Partner Management

Follows defined processes and procedures to manage and coordinate execution of all open requests, open quotes, open purchase orders, escalated orders, and at-risk projects

Communicate project timelines and manages escalations with appropriate internal and external partners

Reviews all Salesforce CRM reporting and tracking related to open opportunities, assists in managing open opportunities within team, and follows up directly with customers

Working with Account Managers and Inside Sales Managers, creates and maintains accurate forecasts

Creates and maintains a database of historical deals, pricing, and technology preferences across the customer base

Conducts general administrative project management duties as necessary

Embraces and supports Computacenter United States Inc.’s mission and core values

Qualification

Sales experienceCustomer support experienceSAPSalesforce.comCommunication skillsProblem-solving skillsTime-management skillsOrganizational skillsInterpersonal skills