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New York State Department of Motor Vehicles · 22 hours ago

Automotive Facilities Inspector, G-16 and Various Languages or Trainee 1/2 (NY HELPS) – Westchester County

Yonkers, NY

Full-time

Onsite

Entry, Mid, Senior Level

3+ years exp

The New York State Department of Motor Vehicles is seeking an Automotive Facilities Inspector Trainee to investigate consumer complaints involving automotive services and ensure compliance among service providers. The role involves inspecting vehicles, mediating disputes, and preparing reports based on findings.

Document PreparationGovernmentNon Profit

Responsibilities

Obtains information concerning consumer complaints by reviewing complaint file, interviewing complainant, and soliciting third-party information

Obtains and evaluates respondent’s version of the events under dispute

Examines vehicle and components to determine the nature, extent and necessity of work performed, using appropriate test equipment and disassembling portions of vehicles

Examines invoices, bills of sale, purchase orders and related documents to determine whether the quality and type of repair or maintenance work and related charges conform with written estimates and work orders

Acts as mediator between consumers and automotive facilities in cases where no illegality is uncovered

Gathers, labels and prepares evidence

Prepares narrative case reports of findings and makes appropriate recommendations regarding actions to be taken

Testifies at administrative hearings and may make recommendations to the hearing officer concerning appropriate restitution

May serve as an expert witness at court proceedings

Conducts original inspections and periodic program audits of licensed or regulated automotive facilities to ensure compliance with all applicable laws, rules and regulations

Qualification

Automotive diagnosticsOn-Board Diagnostic 2 (OBD2)Consumer complaint resolutionVehicle inspectionBilingual (various languages)

Required

Five years of experience as an automotive mechanic, automotive diagnostician, or automotive technician instructor which must have included diagnosis and repair of On-Board Diagnostic 2 (OBD2) Systems

Four years of experience as described above for Automotive Facilities Inspector Trainee 2, G-NS (Equated to G-15)

Three years of experience as described above for Automotive Facilities Inspector Trainee 1, G-NS (Equated to G-14)

One year of permanent, contingent-permanent, or 55b/c service allocated to a G-12 or higher eligible for transfer and deemed administrative under Section 52.6 of the Civil Service Law; OR in a title approved for transfer under Section 70.1 of Civil Service Law

Possess a driver's license valid in New York State at the time of appointment and continuously thereafter

Candidates must possess the minimum qualifications and a current 55b/c eligibility letter for 55b/c consideration

For a language title, YOU WILL BE REQUIRED TO TAKE AND PASS the Civil Service Language proficiency exam at a level that will ensure the ability to perform the duties of the position