Lumibility · 1 day ago
Regional Program Manager Individualized Services
Westbrook, CT
Full-time
Onsite
Entry, Mid Level
$58K/yr - $58K/yr
2+ years expLumibility is a company focused on providing support and training to individuals with differing abilities. The Regional Program Manager for Individualized Services will oversee program services, ensuring compliance with policies, and promoting positive vocational outcomes for clients.
EducationEmploymentNon ProfitTraining
Responsibilities
Assist Regional Program Manager in the overall management and coordination of program services
Ensure employees and operations are in compliance with agency policies and regulatory requirements
Ability to work successfully independently and in a team environment
Provide weekly services to identified caseload
Required to work flexible hours in varying locations as needed
Ability to drive and travel to varying locations as needed
Ability to answer phone calls pertaining to programmatic needs on rare occasions outside of typical business hours with supervisor
Knowledge of person-centered, outcome-based services for people with differing abilities receiving employment supports
Required to use agency data systems (Therap, Microsoft teams, Outlook etc)
Assist with employee relations issues as needed, including assisting with disciplinary actions
Develop, implement, and ensure quality program/employment service outcomes in the individual plan of service. Facilitate employment, transportation and other activities that meet the individual’s identified outcomes
Ensure accurate and timely completion of billing, attendance and other similar financial duties as required
Generate, compile, and maintain all required documentation and case files. Write and submit professional quality reports in a timely manner
Ability to maintain confidentiality
Develop and maintain positive relationships with individuals, direct care staff, employers, funding sources, and all other stakeholders
Ability to identify, and evaluate program supports and accommodations for efficacy
Promote community awareness of Lumibility services
Ensure safety is being maintained in the work environment at all times
Attend required meetings and in-service training sessions and other duties as assigned
Ability to problem-solve effectively
Must be comfortable covering program hours with individuals in the community with company vehicle or personal car as needed
Ability to maintain a patient and positive attitude
Qualification
Required
High School diploma required
Minimum of 2 years of experience providing employment supports to people with differing abilities
Must be able to provide support and services utilizing community-based resources
Must be over 18 and possess a valid Connecticut driver's license, have an acceptable driving history and be able to utilize your own vehicle for Lumibility business as defined by Lumibility's policy
Knowledge of person-centered, outcome-based services for people with differing abilities
Knowledge of company policies and procedures and applicable regulatory standards
Ability to read and understand policies and regulations and to translate general guidelines into specific action
Ability to providing training to department staff
Knowledge of community resources
Skill in working with people with differing abilities
Skill in operating standard office equipment, computer, and various software packages (Therap, Microsoft teams, Outlook etc)
Skill in communicating effectively in a courteous and professional manner
Skill in writing clearly and concisely to maintain accurate records
Skill in implementing programs & activities as outlined in the individual support plan
Ability to attend to the physical and personal needs of adults with differing abilities
Ability to demonstrate good communication and interpersonal skills necessary to provide guidance and instruction to adults with significant challenges
Ability to use adaptive and other equipment
Knowledge of Therap, Microsoft teams, Outlook etc
Knowledge of community resources
Ability to problem-solve effectively
Skill in providing direction and consult to staff in a positive manner
Ability to work successfully, both independently and in a team environment
Ability to maintain confidentiality
Preferred
Bachelor's degree preferred
Company
Lumibility
For over sixty years, Lumibility's mission has been to enhance skills and transform the lives of children and adults with differing abilities throughout Connecticut.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
George Reid-Perry, MPA
Chief Program Officer Adult Services
Laura Simons Asbury, SPHR
Human Resources Business Partner
Company data provided by crunchbase