NEOGOV · 2 weeks ago
Department of State Aide 6-E8 - Lansing-East Michigan Ave #228
Lansing, MI
Full-time
Onsite
Entry, Mid Level
2+ years expNEOGOV is seeking a Department of State Aide to service customers by reviewing requests and processing transactions for Michigan citizens. The role involves educating customers on services and alternative methods while working with a sense of urgency and accuracy.
GovTechHuman ResourcesInformation TechnologySoftware
No H1B
U.S. Citizen Only
Responsibilities
Servicing customers by reviewing requests, eligibility, and application requirements
Processing transactions
Educating customers on services and alternative methods
Working with a sense of purpose, urgency, and accuracy for Michigan citizens
Qualification
Required
Educational level typically acquired through completion of high school
Department of State Aide 6 - No specific type or amount is required
Department of State Aide 7 - One year of experience equivalent to a Department of State Aide 6
Department of State Aide E8 - Two years of experience equivalent to a Department of State Aide, including one year equivalent to a Department State Aide 7
You must apply for this vacancy through the NEOGOV system
The use of AI (Artificial Intelligence) in the selections process is not permitted
Civil Service Commission Rule 2-7 requires that all newly hired state employees submit to and pass a pre-employment drug test prior to their actual appointment
Criminal and driving records will be checked
Position requires incumbent to be a United States Citizen and pass a thorough background investigation
If you are appointed to a Security Checked Position, you must provide proof of U.S. Citizenship
Employment may be terminated if U.S. Citizenship cannot be verified by the first day of employment
You must be available to work any of the following days/hours during your appointment: Monday, Tuesday, Thursday, Friday: 8:30 a.m. - 5:30 p.m. and Wednesday: 8:30 a.m. - 8:00 p.m
You must accept and comply with the background check requirements
Benefits
Health, mental health, dental, vision, and life insurance coverage for the whole family.
No-cost life insurance at double your annual salary, paying up to $200,000.
No-cost vision insurance.
Disability coverage providing extended benefits and partial pay.
Supplemental pay and insurance during some military leaves.
15 to 35 paid personal days per year.
13 paid sick days per year.
12 weeks of paid parental leave after a birth or adoption.
Up to 14 paid holidays per year including New Year’s and Christmas Eve, Memorial and Labor Day, Thanksgiving, Veterans Day, and Juneteenth.
Up to 1 paid day of school and community leave annually.
401(k) and 457 enrollments offered to new hires with multiple investment options.
4% automatic contribution by the state for 401(k) plans.
Up to a 5% match for additional 401(k) account contributions.
State contributions fully vest after 4 years.
Funds may be rolled in from previous retirement accounts.
Alternate/Remote-Work Schedules for some positions.
Bonus and Longevity Pay Programs.
Tax-Advantaged Parking and Health Savings Accounts.
Public Service Loan Forgiveness Program Eligible Employer.
Tuition Reimbursement Program.
Professional Development.
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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