Shopbop ยท 2 days ago
Digital Technician, Shopbop
Madison, WI
Full-time
Hybrid
Entry, Mid Level
$45K/yr - $96K/yr
2+ years expShopbop is seeking an experienced, versatile Digital Technician to support both their fast-paced product photography and editorial content teams at their Madison, WI studio. The role involves managing the end-to-end digital imaging workflow, maintaining color accuracy, troubleshooting technical issues, and driving process improvements across workstreams.
Retail
Responsibilities
Oversee the daily digital imaging workflow for product photography, handling 3,000+ files per day
Verify color accuracy and perform color corrections as needed to ensure brand consistency across all visual assets
Troubleshoot and resolve on-set technical issues with cameras, lighting, computers, software, etc. to minimize downtime
Collaborate with cross-functional teams (Photography, Styling, Art Direction, Inventory, Marketing, etc.) to identify and address workflow inefficiencies
Utilize proprietary asset management systems to track and deliver product and editorial imagery on tight timelines
Support the ingestion, organization, and maintenance of the global digital asset management system
Develop and implement metadata schemas, taxonomies, and user permission structures for all visual assets
Coordinate with Marketing, CRM, Social, and International teams to address their digital asset needs
Support cross-departmental initiatives within Creative Operations as needed
Qualification
Required
2+ years of experience as a digital technician, photo assistant, or digitally-focused production role in a fast-paced commercial photography/editorial environment
Proficient with Capture One, Adobe Creative Cloud (Photoshop, Lightroom, Bridge), and large-scale digital asset management
Strong understanding of color profile management, color grading, and cross-device color consistency
Exceptional visual skills with strong understanding of color, light and composition
Strong understanding of color profile management policies and best practices, including the ability to color shift and manage multiple peripheral devices
Adept at troubleshooting and resolving technical issues with photography/video equipment, computers, and software
Excellent organizational, multitasking, and problem-solving skills with ability to work independently
Strong communication and interpersonal skills to collaborate effectively with cross-functional teams
Bachelors Degree
Preferred
Experience with enterprise-level digital asset management systems (AEM, Workfront, Frame.io etc.)
Knowledge of metadata standards, taxonomy development, and digital asset lifecycle management
Familiarity with file conversions, encoding formats, and workflow automation
Background in scripting/programming (JavaScript, AppleScript, PowerShell, etc.)
Understanding of cloud-based storage/distribution technologies (Amazon S3, etc.)
Experience educating non-technical stakeholders on digital asset management practices
Some experience transforming raw video footage into polished, engaging video content, using specialized software and tools
Benefits
Equity
Sign-on payments
Medical
Financial
Other forms of compensation
Company
Shopbop
Shopbop is the global online retail destination for style inspiration and discovery, offering customers all over the world a comprehensive, hand-picked selection of ready-to-wear apparel and accessories from over 1,000 established and emerging designers.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Howard Litwack
Co-Founder
Chris Chavez
Chief Technology Officer
Company data provided by crunchbase