Tech Army, LLC ยท 1 day ago
Audio Visual Technician
Tallahassee, FL
Contract
Onsite
New Grad, Entry LevelTech Army, LLC is seeking an Audio Visual Technician to support their IT Services Office in DeLand. The role involves monitoring, troubleshooting, and maintaining Audio Visual environments, along with providing technical support for various IT hardware and software applications.
ConsultingIT ManagementSoftwareStaffing Agency
Hiring Manager
Jaris Dumag ()
Responsibilities
Assist the existing workstation support team with monitoring, troubleshooting, and maintaining the Departments Audio Visual environments including installation, maintenance services as well as training staff in their usage
Assist the Workstation Support Supervisor with troubleshooting computer systems and related software
Provide technical assistance and routine maintenance of specialized software applications
Provide support for other IT related hardware devices such as networked printers and USB attached peripherals
Provide Tier 2 support of medium to high difficulty requiring the ability to take ownership of complex issues
Perform advanced troubleshooting to determine cause of problems
Install, configure and provide user support, monitor Service Desk queue and resolve support tickets as assigned
Participate in and coordinate projects, share information and receive feedback from other Client staff as appropriate
Generate and maintain detailed technical documentation, coordinate service calls and repairs for warranty and non-warranty items
Maintain records on all calls
Provide advanced support for other Technicians as needed in Audio-Visual systems
Qualification
Required
Bachelor's Degree in Computer Science, Information Systems, or another related field. Or equivalent work experience
Have advanced knowledge of Microsoft products, such as operating systems, Microsoft Office suite including Outlook in a networked environment
Have advanced knowledge of computer software, hardware, and firmware relative to personal computer, local area network/wide area network environments
Skilled at installing and providing technical support for audio-visual equipment in a professional environment that includes, Projection systems, LCD TV systems, Wireless presentation devices, Video conferencing equipment, software applications, operating systems and personal computer hardware
Have the ability to do advanced troubleshooting on various manufacturers of computers, peripherals and audio-visual equipment
Ability to plan, organize, manage and track projects
Ability to communicate effectively both verbally and in writing
Ability to read, understand, and comply with the department's policies
Company
Tech Army, LLC
Tech Army, LLC is an 8(a) and DBE certified industry leader with over 30 years of success in providing IT consulting and end-to-end IT staff augmentation services.
Founded in 2016
51-200 employees
H1B Sponsorship
Tech Army, LLC has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (1)
2022 (2)
2021 (1)
Funding
Current Stage
Growth StageLeadership Team
Jay Narang
Chief Executive Officer
Company data provided by crunchbase