Ranpak · 1 week ago
Field Service Technician - Illinois
Lombard, IL
Full-time
Hybrid
Entry Level
2+ years expRanpak is a company that specializes in equipment servicing, and they are seeking a Field Service Technician. The role involves servicing Ranpak equipment, performing preventative maintenance, troubleshooting issues, and responding to customer requests and complaints.
Manufacturing
Responsibilities
Troubleshoots customer machine problems in person or over the phone to successful resolution
Generates orders for required parts needed
Travels as required to end users to perform service
Handles and processes returned service parts
Performs preventative maintenance on machines as time allows
Assists distributors in installing new machines and machine upgrades
Submits activity reports and other required documentation
Other duties as assigned
Qualification
Required
One year certificate from college or technical school; or two to five years related experience and/or training; or equivalent combination of education and experience
Electronics knowledge
Ability to read blueprints & schematics
Ability to use computer applications (e.g. Word, Excel)
Even temperament with customers and coworkers
Good verbal & written communication skills
Logical thinking
Strong mechanical aptitude
Company
Ranpak
Ranpak is one of the world’s largest producers of in-the-box paper based packaging materials and systems.
201-500 employees
Funding
Current Stage
Public CompanyTotal Funding
$460M2024-12-19Post Ipo Debt· $460M
2018-03-08IPO
2014-08-14Acquired
Leadership Team
Michael Gliedman
Chief Technology Officer
David Murgio
Chief Sustainability Officer
Recent News
2026-01-16
2025-12-17
Company data provided by crunchbase