San Diego Supercomputer Center · 1 day ago
Cardiology Informatics Analyst III - 137930
San Diego, CA
Part-time
Onsite
Mid Level
$88K/yr - $162K/yr
3+ years expSan Diego Supercomputer Center is a leading academic health system in the San Diego region, providing advanced patient care and biomedical research. They are seeking a Cardiology Informatics Analyst III to administer and support cardiology clinical information systems, focusing on operational support and troubleshooting to maintain clinical operations.
Big DataDatabaseInformation Technology
Responsibilities
Administers and supports cardiology clinical information systems, servers, and workstations across multiple on-site and remote locations
Focus on day-to-day operational support, including system monitoring, user and storage management, network and connectivity support, quality and performance monitoring, study and patient information management, and hands-on troubleshooting of hardware, software, and infrastructure issues to maintain continuous clinical operations
Works directly with physicians, nurses, technologists, and other clinical staff to identify, document, and resolve technical and workflow issues affecting patient care
Collects and tracks user-reported problems, performs root-cause analysis, and implements practical system configuration or workflow adjustments based on clinical needs
Maintains clear, professional communication during high-pressure clinical situations, prioritizing patient safety and operational continuity
Provides real-time, on-site troubleshooting of clinical systems, workstations, peripherals, and workflows within procedural and diagnostic environments
Evaluates existing and evolving clinical workflows to identify inefficiencies or operational risks and proposes incremental, implementable improvements aligned with clinical operations and technical constraints
Performs routine and emergent desktop-level technical support, including diagnosis and resolution of common hardware, operating system, peripheral, and network issues
Provides user training and in-services; supports security administration; develops and maintains operational policies, procedures, and downtime contingency plans; identifies system optimization and cost-saving opportunities; and serves as liaison between cardiology information systems and Medical Center stakeholders
Provides on-site support, mentoring, and problem management across both local and remote environments as operational needs evolve
Qualification
Required
Bachelor's degree in a related area and/or equivalent experience/training
3 or more years of relevant experience
2 or more years working in a healthcare system
Must possess the skills, knowledge and abilities essential to the successful performance of the duties assigned to the position
Proven success with information systems implementation, development, problem-solving, and support within a large-scale organization
Experience implementing VMware systems (ESXi Server, vSphere)
Recent experience with DICOM and HL7 protocols
Fluency with SQL queries (able to read and write complex SQL queries)
Experience with SSMS (or similar tools)
Proficient with Database Administration
Proven ability to write scripts for process automation
Proficient in MS Excel and data presentation
Secure handling of sensitive data (PHI)/knowledgeable of HIPPA
Basic knowledge of network and systems administration and troubleshooting
Ability to travel to multiple locations, including remote sites, as necessary; valid driver's license and access to a vehicle may be required
Demonstrated ability to provide real-time, on-site technical support in active clinical and procedural environments
Experience working directly with physicians, nurses, and technologists to troubleshoot systems and workflows during patient care
Strong hands-on troubleshooting skills for Windows workstations, peripherals, clinical devices, and mission-critical systems
Proven success supporting, implementing, and troubleshooting clinical information systems in large-scale healthcare organizations under time pressure
Preferred
Experience implementing and/or supporting cardiology systems, especially Siemens Cardiology products
Experience as a Syngo Dynamics administrator
Experience implementing and supporting Cardiology PACS, Hemodynamics Systems, Ultrasound Echo Modalities, Clinical applications
Basic knowledge of programming and software development cycle
2 years' experience in network administration
Experience implementing HL7 interfaces to/from multiple systems
Proficiency with MS Office products. Excellent verbal, written communication skills, presentation and report writing
Familiarity with clinical workflows in procedural areas (Cath Lab, EP Lab, Echo Lab, or similar)
Preference for candidates with strong operational and hands-on technical backgrounds in healthcare environments
Working knowledge of Windows OS administration in clinical environments
Experience collaborating with Information Services, clinical engineering, and vendors to resolve production issues
Company
San Diego Supercomputer Center
SDSC enables science and engineering discoveries through advances in computational science and data-intensive, high-performance computing.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
unknownKey Investors
National Science Foundation
2024-12-05Grant
Leadership Team
Ilkay Altintas
Division Director, Cyberinfrastructure and Convergence Research and Education
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