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AmTrust Financial Services, Inc. · 1 day ago

Senior Product Owner, Operations Transformation

Dallas, TX

Full-time

Onsite

Senior Level, Lead/Staff

$88K/yr - $140K/yr

8+ years exp

AmTrust Financial Services, Inc. is seeking a Principal Product Owner for Operations Transformation who will lead efforts to enhance customer experience and operational efficiency. This role involves collaborating with various functional heads to create and manage a transformation portfolio, focusing on automation and AI initiatives.

FinanceFinancial ServicesInsurance

H1B Sponsor Likely

Responsibilities

Contribute to development and maintenance of a multi-year transformation roadmap aligned to enterprise strategy; define problem statements and OKRs; manage an integrated portfolio/backlog

Own lifecycle from discovery to value realization; translate business outcomes into epics/features; lead backlog grooming and sprint ceremonies

Identify and qualify automation opportunities; partner with automation CoEs to execute automation initiatives

Build strong relationships with functional heads; facilitate decision-making; drive change management and adoption

Develop business cases; track KPIs and value delivery; manage budgets and vendor relationships

Ensure regulatory alignment; work with Risk, Compliance, and Audit; maintain strong controls and operational reliability

Operate autonomously; promote continuous improvement; collaborate proactively and effectively with product owners and SMEs across global teams

Qualification

P&C insurance operationsAutomation/RPAAI-enabled capabilitiesAgile/Lean/Design ThinkingC-suite communicationProcess miningBacklog toolsBachelor’s degreeAdvanced degrees/certificationsSelf-starter

Required

8–12+ years in P&C insurance operations, with transformation and delivery leadership experience

Deep familiarity of P&C operations including underwriting support, policy servicing, claims services, audit, contact centers, and legal ops

Hands-on experience delivering automation/RPA and AI-enabled capabilities

Strong Agile/Lean/Design Thinking background; experience with process mining and backlog tools

Executive presence and strong C-suite communication skills

Self-starter with the ability to operate independently in a global environment

Bachelor's degree required

Preferred

Advanced degrees or certifications preferred

Benefits

Medical & Dental Plans

Life Insurance, including eligible spouses & children

Health Care Flexible Spending

Dependent Care

401k Savings Plans

Paid Time Off

Company

AmTrust Financial Services, Inc.

Glassdoor3.4

AmTrust Financial Services, Inc., through its subsidiaries, operates as a multinational property and casualty insurance company.

Founded in 1998

New York, New York, USA

5001-10000 employees

https://amtrustfinancial.com/

H1B Sponsorship

AmTrust Financial Services, Inc. has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (3)

2023 (3)

2022 (5)

Funding

Current Stage

Public Company

Total Funding

unknown

2006-11-13IPO

Leadership Team

Daniel Pacicco

Executive Vice President, Chief Financial Officer

Carl Canales

Executive Vice President - North American Field Operations

Recent News

PR Newswire

Millennial Shift Technologies Announces Partnership with AmTrust to Bring Small Commercial Products to the mShift Marketplace; Cyber Insurance Available First

2025-12-04

Business Wire

AmTrust Announces Quarterly Cash Dividends on Preferred Stock

2025-11-07

PR Newswire

Kestrel Group Reports Third Quarter 2025 Financial Results

2025-11-05

Company data provided by crunchbase