Surpass Behavioral Health · 1 day ago
Human Resources Manager
CSI Plano TX
Full-time
Onsite
Mid, Senior Level
$105K/yr - $113K/yr
7+ years expCSI Pharmacy is a rapidly growing national Specialty Pharmacy focused on providing services to patients with chronic and rare illnesses. The Human Resources Manager serves as a strategic partner responsible for compliance with HR and regulatory requirements, overseeing core HR functions, and driving employee performance and engagement.
Health CareMental HealthTherapeutics
Responsibilities
Provide coaching, guidance, and support to managers and employees regarding employee relations matters, corrective action, performance improvement plans, and terminations
Conduct internal employee investigations, including documentation, interviews, findings, and recommendations, ensuring consistency and compliance with company policy and employment law
Serve as a trusted advisor to leadership on complex employee relations and risk mitigation matters
Ensure ongoing compliance with federal, state, and local employment laws and pharmacy accreditation and regulatory requirements
Collaborate with the HR team to develop, update, and maintain HR policies, procedures, training materials, and new hire orientation programs
Partner with clinical education and operations to ensure HR-related compliance and training requirements are met and documented
Execute and oversee personnel actions including hires, transfers, promotions, leaves of absence, and terminations, ensuring accurate documentation and timely communication to stakeholders
Respond to employee and manager inquiries related to HR processes, policies, payroll, benefits, and labor laws
Support payroll administration by processing payroll reports and resolving escalated payroll-related questions or discrepancies
Maintain and analyze HR data and reports to support compliance, workforce planning, and leadership decision-making
Manage, coach, and develop assigned HR support staff to ensure high-quality service delivery and professional growth
Foster a collaborative, service-oriented HR team culture aligned with organizational values
Assist in the design, development, and implementation of HR-related training programs, including compliance, leadership, and employee development initiatives
Support leadership development and continuous improvement initiatives as assigned
Lead or participate in HR projects and initiatives aligned with organizational priorities
Lead or participate in administrative staff meetings, cross-functional meetings, and professional development activities
Always represent the organization professionally and maintain effective working relationships across all levels of the organization
Qualification
Required
Proven ability to work professionally and effectively with employees and leaders at all organizational levels
Strong knowledge of employment law, regulatory compliance, and HR best practices
Ability to analyze complex issues, exercise sound judgment, and make independent decisions
Excellent problem-solving, analytical, research, and organizational skills
Strong written and verbal communication skills, including the ability to explain technical concepts in clear, practical terms
High level of integrity, discretion, confidentiality, and professionalism
Results-driven, proactive, and adaptable in a fast-paced, growth-oriented environment
Demonstrated understanding of business operations and the ability to align HR strategies with organizational goals
Associate's degree in Human Resources, Business Administration, or a related field required
Minimum of seven (7) years of progressive Human Resources experience
Minimum of three (3) years of people management or supervisory experience
Preferred
Professional Human Resources certification (PHR, SHRM-CP, or higher) preferred
Prior experience in healthcare or pharmacy-related fields
Company
Surpass Behavioral Health
Surpass Behavioral Health offers ABA therapy for children and teens with autism, focusing on impactful, tailored programs.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Daniel Byrdsong
Founder and CEO
Company data provided by crunchbase