University of Southern California · 22 hours ago
Clinic Manager - Administrative - LV Trop. Family Med Cl - Full Time 8 Hour Rotating Shift (Exempt) (Non-Union)
University of Southern California is a prominent educational institution, and they are seeking a Clinic Manager to oversee all clinical operations under the direction of the Director. This role involves managing both clinical and administrative responsibilities, directing staff, and ensuring compliance with patient care standards and regulatory requirements.
EducationHigher EducationUniversities
Responsibilities
Directly or indirectly supervises all subordinate staff
Recruits, screens, hires, orients, and trains staff
Evaluates employee performance and provides guidance and feedback to assigned staff
Counsels, disciplines, and/or terminates employees as required
Trains all clinical staff to ensure compliance with hospital policies
Maintains staff records
Makes recommendations for promotions, terminations, and salary decisions
Recommends and monitors the professional development of staff
Evaluates employee performance
Serves as a personal contact for physicians, staff, and outside departments in order to address problems, issues or concerns that require attention
Directs and coordinates patient care programs
Reviews patient care programs to determine effectiveness in meeting established goals for care, treatment, and/or procedures, adherence to departmental and hospital policies, and conformance with established patient care standards
Initiates appropriate action to correct or enhance patient care programs
Directs compliance with regulatory and accreditation agency standards and federal and state regulations regarding patient care
Prepares for inspections by agencies
Investigates and resolves incidents and complaints or suggestions from physicians, patients, visitors, and staff
Corrects deficiencies, if any, and prepares documentation or explanation as needed
Records and investigates all incidents/accidents that occur
Oversees activities of quality assurance programs for patient care provided by unit
Participates in policy formation, long-range planning, and policy making for the hospital and the department
Develops and implements administrative policies and procedures
Ensures adherence to policies and procedures, provides interpretation as needed
Develops and implements security related procedures such as office opening and closing routines, recognition of duress signals and key controls
Coordinates security activities with University Public Safety Department
Promotes and maintains standards for security conscious awareness and behavior
Maintains knowledge of University’s crime prevention and suppression programs and services
Ensures dissemination of security related information to staff
Participates in monitoring and evaluating the quality and appropriateness of patient care
Contributes objective data regarding performance of other clinical staff members, as requested
Assesses staff education needs and oversees development of education programs
Promotes staff participation in educational opportunities and activities
Administers use of facilities, equipment and space, as well as maintenance and repair of existing facilities and equipment
Communicates information, assignments, priorities, and special requests to staff
Manages workload of staff
Monitors status of pending items and follow-ups, as needed
Performs other duties as assigned
Qualification
Required
High School or equivalent
Bachelor's Degree in a Related field
3-5 years Experience in managing Ambulatory clinical operations in a healthcare setting
2 years Experience in ambulatory setting
Excellent people management skills
Ability to motivate and challenge staff
High frustration and ambiguity tolerance
Demonstrates ability to utilize effective, appropriate and diplomatic oral and written communication skills
Ability to bridge the gap between administrative demands and clinical needs
High skill and experience in process improvement
Familiarity with Word processing, Microsoft office software and departmental applications
Excellent analytical, problem-solving, planning and evaluation skills
Good decision making skills
Organization/time management skills
Preferred
Experience managing a multi-specialty clinic
Company
University of Southern California
University of Southern California is a private research university offering opportunities for interdisciplinary study and collaboration.
H1B Sponsorship
University of Southern California has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (253)
2024 (239)
2023 (172)
2022 (207)
2021 (182)
2020 (195)
Funding
Current Stage
Late StageTotal Funding
$19.64MKey Investors
Patient-Centered Outcomes Research InstituteCalifornia Institute for Regenerative MedicineCDA Foundation
2025-02-04Grant· $10.8M
2025-01-30Grant· $5.93M
2024-07-30Grant
Leadership Team
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