Troy Bank & Trust · 2 days ago
Deposit Operations Specialist 1
Troy, AL
Full-time
Onsite
Entry Level
$17/hr - $22/hr
1+ years expTroy Bank and Trust is excited to announce a Deposit Operations Specialist position in our Troy Downtown office. This role involves performing multiple functions related to electronic banking and deposit processing while delivering quality and efficient personalized banking services to clients.
BankingFinancial ExchangesFinancial ServicesPersonal Finance
Responsibilities
Demonstrate a positive and helpful attitude toward customers (internal and external), understand their importance to Troy Bank & Trust and understand how Deposit Operations Specialists affect those customers. Provide extraordinary customer service by winning every customer over, taking ownership of every customer issue, and following up until issue is resolved
Process incoming and outgoing domestic and international wire transfer requests promptly and accurately
Process daily deposit operation transactions such as stop payments, return items, check processing and file maintenance
Identify and report cases of suspected fraud
Process tax levies and garnishments
Qualification
Required
High School Diploma
1-3 years finance related experience
Outstanding verbal and written communication skills
Outstanding computer skills with the ability to learn new ones
Proficiency in Windows operating system and Microsoft Office
Basic Accounting and Math skills
Ability to multi-task and shift full focus to constantly changing priorities with enthusiasm
Demonstrated professionalism and positive representation of Troy Bank & Trust
Ability and desire to work in a fast-paced environment
Proven dedication to excellence and achieving results
Ability to act with integrity, professionalism, and confidentiality
Reliable, motivated, and organized
Team oriented with the ability to work independently
Knowledge of regulations related to demand deposit and savings accounts
Provide timely and accurate customer service
Educate customers on bank products and services
Maintain accurate documentation and department records
Perform repetitive tasks and sit for extended periods
Stay informed on all bank products and services
Preferred
Post-secondary education is a plus
Banking experience is preferred
Benefits
Annual discretionary bonus
Health/dental/vision insurance
401k profit sharing
Group life insurance
Group short/long term disability
Paid time off
Education assistance
Company
Troy Bank & Trust
As one of Alabama’s strongest and largest community banks, Troy Bank & Trust enjoys a proud history and a foundation rooted in serving the community, investing in other’s futures, and valuing personal relationships.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Jonathan Gordon, CPA, CIA
Sr. VP; Chief Risk Officer
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