Apex Systems · 1 day ago
Application Programmer III
Charlotte, NC
Contract
Hybrid
Senior Level
$50/hr - $56/hr
5+ years expApex Systems, a World-Class Technology Solutions Provider, is seeking a dynamic Process Manager to support the rollout and adoption of standardized processes across infrastructure and production support teams. This role is highly collaborative and requires someone who can influence without authority and drive adoption while understanding the human side of organizational change.
Human ResourcesInformation TechnologyRecruiting
Responsibilities
Partner with strategic leaders and cross-functional teams to drive process adoption across multiple organizations
Understand team-specific challenges and help remove barriers to goal achievement
Roll out standardized processes and ensure consistent implementation across groups
Engage with stakeholders who contribute only part-time to process efforts, balancing empathy with accountability
Act as a connector between production support teams and executive leadership, ensuring visibility and alignment
Collaborate with APS teams and triage groups to ensure process relevance and effectiveness
Track and analyze tool usage and process effectiveness using data analytics
Work closely with tool owners to support the implementation of systems like change management tools, service request platforms, and SOW tracking
Spend time engaging directly with teams—asking questions, understanding workflows, and identifying improvement opportunities
Help outline and prioritize deliverables over a 3–4 week sprint period
Strong background in process management and organizational change
Excellent interpersonal skills with the ability to influence without direct authority
Proficiency in data analytics and process tracking
Familiarity with tools such as Change platforms, Service Request platforms, and SOW tracking systems
Experience with Agile collaboration tools like Jira and Confluence
Ability to balance empathy with accountability in team interactions
Comfortable working in a highly interactive, non-desk-based role
Experience interacting with Application Production Support (APS) or triage teams
Qualification
Required
5 - 7 years of experience
Strong background in process management and organizational change
Excellent interpersonal skills with the ability to influence without direct authority
Proficiency in data analytics and process tracking
Familiarity with tools such as Change platforms, Service Request platforms, and SOW tracking systems
Experience with Agile collaboration tools like Jira and Confluence
Ability to balance empathy with accountability in team interactions
Comfortable working in a highly interactive, non-desk-based role
Experience interacting with Application Production Support (APS) or triage teams
Benefits
Medical
Dental
Vision
Life
Disability
Employee stock purchase program
401K program
Health Savings Account on the HDHP plan
SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions
Corporate discount savings program
Company
Apex Systems
Apex Systems, a division of On Assignment, provides organizations with IT staffing solutions to address gaps in their current workforce.
1001-5000 employees
H1B Sponsorship
Apex Systems has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (28)
2024 (21)
2023 (35)
2022 (26)
2021 (29)
2020 (38)
Funding
Current Stage
Late StageLeadership Team
Roger Wahman
Chief Technology Officer - SVP
Andrea Schiola
Global Head of Technology Partnerships, SVP, Principal
Recent News
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