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Staples Canada · 23 hours ago

Sr Mgr Key Acct Development FS

Framingham, MA, United States

Full-time

Onsite

Senior Level

Staples Canada is seeking a Senior Manager Key Account Development who will manage a team of Facilities Key Account Developers. This role focuses on achieving sales goals through team accountability, business development, and effective account management.

E-CommerceInformation TechnologyOffice Supplies

Responsibilities

Lead and develop the Key Account Development team

Execute defined sales processes and operating standards

Manage deals end-to-end, including negotiation strategy and execution

Solve complex problems by devising creative, practical solutions

Drive growth by analyzing performance dashboards, data, and industry trends

Hire and onboard new team members

Coach and train associates to improve performance and capability

Own performance management and ongoing associate development

Create and sustain a collaborative, high-accountability culture

Accountable for profitability within the scope of the role

Approve pricing and product decisions that impact sales margin

Serve as a signatory for customer programs and contracts

Partner and collaborate with internal stakeholders through customer meetings, strategy sessions, and coaching sessions

Lead category and process training for customers and internal partners

Conduct customer meetings, including product and pricing presentations

Qualification

Sales experienceCRM experienceTeam leadershipBusiness developmentPresentation skillsProficiency with Microsoft OfficeJanitorial/sanitation experienceProfessional selling skillsCommunication skills