State of Florida · 6 days ago
ENTERPRISE INFRASTRUCTURE SUPERVISOR - 55010319
The Florida Department of Transportation is seeking an Enterprise Infrastructure Supervisor to lead and manage a technical team responsible for the department's core enterprise infrastructure systems. This role involves supervising staff, ensuring system reliability, and collaborating with stakeholders to resolve technical issues while aligning infrastructure solutions with business goals.
Government Administration
Responsibilities
Supervises, plans, directs, and coordinates the work of the assigned section and staff members
Spends the majority of their time supervising, communicating with, motivating, training, and evaluating employees, and planning and directing employees’ work, and has the authority to hire, transfer, suspend, lay off, recall, promote, discharge, assign, reward, or discipline subordinate employees or effectively recommend such action
Leads, manages, and provides technical oversight for the team responsible for the design, administration, and support of the Department’s core enterprise infrastructure systems
Coordinates and directs the staff activities to ensure continuity of operations, system reliability, and increased productivity across all managed enterprise platforms
Directs the development and documentation of business-aligned infrastructure solutions that support defined operational outcomes and strategic goals
This includes leading and coordinating the design, documentation, and testing of these solutions
Serves as a departmental subject matter expert (SME) or technical resource concerning the operation, enhancement, and strategic direction of the assigned enterprise infrastructure systems
Analyzes organizational workflow, assigns, and approves work schedules to meet established priorities, project deadlines, and operational goals
Analyzes internal processes, policies, and plans and recommends or implements procedural and policy changes to improve operations, efficiency, and system security
Meets with managers, supervisors, business partners, vendors, and technical staff to identify, diagnose, and resolve complex technical or operational problems
Develops and implements corrective action plans to restore service or mitigate risk
Assists management with strategic activities, including research relating to information technology strategic objectives, preparation and review of project progress reports, and development of methods and practices documentation
Consults with customers, management, and technical staff to determine and validate system requirements and specifications
Actively participates as a core project work team member on projects involving the assigned infrastructure to ensure designed services maximize benefits while managing cost and risk
Works closely with Technical Staff, Project Managers, and other Subject Matter Experts to translate business system requirements into actionable infrastructure design and supports the development of a strong business case
Qualification
Required
Knowledge Of Information Technology procedures, concepts and techniques
Knowledge Of General personnel and hiring procedures
Knowledge Of State of Florida procurement methods, rules, and practices
Knowledge Of Administrative and technical components of Active Directory
Knowledge Of Identity Management and Security Processes
Skills In Developing plans for testing and implementation
Ability To Lead, manage, supervise, motivate and work with different teams
Ability To Plan, organize, coordinate, prioritize, assign and oversee work assignments for project team members
Ability To Develop project schedules and accurate time estimates for timely completion of project deliverables
Ability To Relate to customers' needs and perform duties in a service oriented manner
Ability To Interpret and communicate technical information, both verbally and in writing
Ability To Develop and manage information systems documentation in accordance with the department's development standards
Ability To Give and receive constructive criticism
Ability To Evaluate technical tools and solutions
Ability To Effectively work with others
Benefits
Health insurance (over 90% employer paid)
$25,000 life insurance policy (100% employer paid)
Dental, vision and supplemental insurances
State of Florida retirement package
10 paid holidays a year
Generous vacation and sick leave
Career advancement opportunities
Tuition waiver for public college courses
A variety of training opportunities
Employee Assistance Program (EAP)
Company
State of Florida
The State of Florida is an online telephone and email directory for state government agencies and employees in Florida.
Funding
Current Stage
Late StageLeadership Team
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