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Athleta · 1 week ago

Vice President - Head of Stores

San Francisco Bay Area

Full-time

Onsite

Director/Executive

15+ years exp

Athleta is a company committed to empowering women and girls through an active lifestyle. The Head of Stores leads the retail organization across North America, focusing on exceptional store performance, customer experience, and operational excellence while inspiring a high-performing team and cultivating a culture of inclusion and collaboration.

E-CommerceFashionFitness

Hiring Manager

Jodi Levinson

Responsibilities

Lead and evolve a customer-obsessed store strategy that fosters belonging, confidence, and connection for women and girls

In partnership with Head of Digital, develop and execute a multi-year strategy for omni-channel growth aligned with Athleta’s long-range brand plan

Lead key strategic initiatives that modernize the store and omni-channel customer journey, champion customer experience innovation, transform the retail environment and strengthen Athleta’s position as a purpose-driven performance lifestyle brand

Drive an integrated store strategy that aligns business priorities, operational excellence, and customer experience through influential partnership across Real Estate, Sourcing, Service, WFM, Tech, Visual Merch, etc

Ensure operational excellence and brand consistency across all stores, leveraging data and feedback to continuously enhance the in-store experience and exceed customer expectations

Develop innovative in-store experiences that inspire movement and community, creating meaningful connections that extend beyond transactions

Drive a high-performance culture that celebrates inclusivity, accountability, and motivates and inspires teams to deliver beyond expected results

Champion continuous improvement and innovation in store operations, leveraging technology, insights, and best practices to optimize performance

Influence product, marketing, and brand strategy to meet the needs of the customer and omni business

Build and sustain a strong, diverse, and inspired field organization through intentional leadership, mentorship, and succession planning

Collaborate across the Athleta and Gap Inc. ecosystem to ensure that the right tools, processes, and resources are in place to enable success

Measure and assess the impact of major initiatives, adapting as needed to deliver sustainable results

Qualification

Retail leadership experienceCustomer experience innovationOperational excellenceOmni-channel strategyTeam developmentInclusivityCollaborationMentorshipFeedback openness

Required

15+ years of progressive field and retail leadership experience in high-performance, multi-unit environments

Proven ability to connect operational excellence with brand purpose and customer experience

Demonstrated success leading transformation and driving results in complex, fast-paced settings

Deep understanding of customer behaviors and passion for delivering human, holistic, and inspiring omni-channel experiences through retail

Experience developing diverse, high-performing teams through coaching, mentorship, and inclusive leadership

Strong ability to build alignment and trust across cross-functional and corporate partners

Openness to feedback, curiosity about new ideas, and ability to translate insights into action

Willingness to travel and work across varied schedules to meet the needs of a dynamic retail business

Benefits

Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.

One of the most competitive Paid Time Off plans in the industry.

Employees can take up to five “on the clock” hours each month to volunteer at a charity of their choice.

Extensive 401(k) plan with company matching for contributions up to four percent of an employee’s base pay.

Employee stock purchase plan.

Medical, dental, vision and life insurance.