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Solventum · 1 day ago

Solution Advisor (Solventum)

United States

Full-time

Remote

Mid, Senior Level

$114K/yr - $148K/yr

7+ years exp

Solventum is a new healthcare company focused on creating innovative solutions to enhance healthcare delivery. As a Solution Advisor, you will collaborate with clients to optimize workflows and ensure the effective adoption of Solventum's product lines, acting as a subject matter expert and advocate for client needs.

Medical Device

No H1B

Responsibilities

Partner effectively with clients to perform workflow discovery, ensure adoption, and deliver advanced optimization for assigned Solventum product lines. Serve as a subject matter expert (SME) for respective teams and solutions as assigned

Understanding the client's short- and long-term strategy goals. Conduct current-state workflow and configuration review with a client implementing Solventum's best practice workflows. Partner effectively with clients on suggested workflow optimization changes leveraging Solventum best practices. Advocate for the customer, log issues, and escalate as needed following standard procedures promptly

Advocate for the customer, log issues, and escalate as needed following standard procedures promptly

Own the client. Relationship coordination and client-focus coordination interactions for the client throughout the organization

Accountable and Measured by the overall annual client satisfaction survey results for the assigned client base. Define and track key performance indicators (KPIs)

Stay up to date with knowledge of industry changes and product changes. Participates in relevant corporate programs/initiatives, complies with professional and quality standards, complies with corporate policies and procedures, and acts in a manner consistent with 3M’s values and ethical standards

Qualification

CDI specialist experienceInpatient coding experienceRHIA certificationEMR workflows knowledgeClient consulting experienceProject management skillsTraining skillsStrategic thinkingPresentation skillsCreative problem-solving

Required

Bachelor's Degree or higher AND seven (7) years of experience as a CDI specialist, or inpatient coder in a private, public, government, or military environment

OR High School Diploma/GED AND eleven (11) years of experience as a CDI specialist, or inpatient coder in a private, public, government, or military environment

AND Possess one of the following current and valid certifications; RHIA, RHIT, CCS, Auditing: Inpatient Coding Micro-credential, CIC, CDIS, or CCDS or RN