WWEX Group ยท 1 day ago
Transport Specialist
WWEX Group is a dynamic company seeking an Account Specialist to advocate for customers in the transportation sector. The role involves troubleshooting issues, building relationships, and providing support to help clients grow their businesses while maintaining a consistent work schedule.
Responsibilities
Communicate daily with both internal and external customers
Maintain a high level of activity over the phone and through our CRM system
Ability to research, identify and capitalize on profitable opportunities that are presented daily
Ability to understand and consult customers in relation to fees, products, and services
Ability to troubleshoot and support customers in navigating service disruptions
Maintain an ongoing focus on creating positive and supportive customer experiences
Ability to establish strong partnership with key executives and decision makers within each customer and territory
Ability to collaborate with various support teams including sales and account management
Qualification
Required
Previous experience working directly with customers
Outstanding collaboration and communication skills at multiple levels
Ability to work as a team
Exceptional verbal and written communication skills
Customer focused and solutions-oriented
Commitment to continuous improvement
Strong growth mindset with the willingness to learn and be coached
Ability to adapt to an equivocal and fluctuating environment
Robust prioritization, organization, and time management skills
High School diploma or GED
Preferred
Bachelor's degree in Communications, Business, Marketing, or other business-related fields
Company
WWEX Group
WWEX Group offers 3PL services, freight and parcel shipping, and supply chain management through its brands.
Funding
Current Stage
Late StageRecent News
2025-10-31
Company data provided by crunchbase