Deposit Operations Specialist I jobs in United States
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Peoples Bank ยท 1 day ago

Deposit Operations Specialist I

Peoples Bank is one of the largest 150 banks in the United States, dedicated to improving communities and providing excellent customer service. The Deposit Operations Specialist I role focuses on assisting customers with deposit products, resolving issues, and ensuring a positive experience for both internal and external customers.

BankingFinanceFinancial Services

Responsibilities

Responsible for assisting both internal and external customers with questions and problem resolution for deposit products offered by Peoples Bank via phone or through automated systems
Responsible for account check back, as well as providing information, research and problem resolution for Checking and Savings accounts, ATM/Debit cards, Safe Deposit Boxes, and other deposit and customer related issues
Process Reg E forms, death certificates, and inactive notices
Add and check back automatic transfers to the core system
Maintenance debit cards
Maintain thorough understanding of all procedures and applicable regulations
Will monitor reports, complete service requests and perform routine account/customer maintenance
Will perform special projects as assigned

Qualification

Customer care skillsMicrosoft OfficeAttention to detailBanking experienceSalesforceFIS/IBS softwareEfficiency orientedVerbal communicationWritten communicationTeam playerAdaptabilitySelf-motivated

Required

High School Diploma or GED certificate required
Must have strong customer care skills and attention to detail
Excellent verbal and written communication skills with the ability to respond to customers and co-workers alike
Ability to work in a fast-paced environment
Ability to prioritize tasks and meet designated deadlines
Strong knowledge of Microsoft Office products
Must be able to work in a team environment and interact in a positive manner with co-workers and management
Efficiency oriented, self-motivated and a flexible team player who is adaptable to change

Preferred

Associate's degree preferred
1-year of banking experience preferred
Prior experience with Salesforce and FIS/IBS financial software products is preferred but not required

Benefits

401(k) retirement plan with an employer match
Employee stock purchase plan
Various education assistance programs
Paid vacation and holidays

Company

Peoples Bank

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Since 1902, Peoples Bank has grown from its Marietta, Ohio roots into a $9.6 billion diversified financial services holding company.

Funding

Current Stage
Public Company
Total Funding
unknown
1993-02-09IPO

Leadership Team

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Tyler Wilcox
President and Chief Executive Officer
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Hugh Donlon
Executive Vice President - Community Banking
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Company data provided by crunchbase