IT Helpdesk Project Manager jobs in United States
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MedPOINT Management ยท 17 hours ago

IT Helpdesk Project Manager

MedPOINT Management is seeking a Helpdesk IT Project Manager to oversee the lifecycle of ITHD infrastructure and application solution projects. The role involves planning, execution, and documentation of HIT projects while collaborating with various stakeholders and ensuring end-user satisfaction.

Medical
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H1B Sponsor Likelynote

Responsibilities

Responsible for preparing comprehensive project plans, including resources, timeframes and project budgets
Engages directly with vendors as liaison in defining requirements and scope objectives as well as with facilitating issue resolution
Assist the HIT department with project procurement, project progress inquiries, issue resolution, risk and opportunities
Responsible to complete proper project close-out, ensuring end-user satisfaction and appropriate documentation and storage of project artifacts
Coordinate and lead project related activities among various departments and act as a point of contact, where applicable for all ITHD assigned projects
Perform various coordinating tasks, like scheduling meetings, documenting issues and risks, entering updates into Smartsheet, performing staffing analyses, and maintaining project documentation
Prepare and distribute project status reports and other project communications
Coordinate meetings within HIT and other departments, and in collaboration with our vendors
Create and format documents electronically including letters, memos, status reports, presentations (PowerPoint), spreadsheets (Excel) and other related documents
Assist the HIT VP and Manager in reviewing and analyzing software, hardware, and vendor contracts using software designed to ensure accurate tracking and recordkeeping for the fulfillment of contractual obligations
Participate in or manage the vendor selection and solutioning processes, including gathering requirements, researching the solution marketplace and performing a vendor competitor analysis
Prepare solutions comparison and make recommendation of new capabilities to support the operations and new initiatives in the department and across MedPOINT Management
Develop reports and dashboards within Smartsheet with project and resources statuses for executive leadership

Qualification

SmartsheetProject managementTechnical documentationMicrosoft OfficeVendor managementInterpersonal skillsOrganizational skillsTime management

Required

Ability to work under pressure and to maintain efficiency and composure while managing a large work queue
Solid organizational skills, including multitasking and time-management
Demonstrated commitment to participatory management and a strong service orientation
Strong interpersonal and communication skills and ability to establish and maintain cooperative and harmonious working relationships
Able to independently comprehend and learn new software (internal/external)
Must be able to identify workflow and/or data capturing/integrity opportunities
Able to work independently and in team settings
Hands-on experience with flowcharts, technical documentation and project resource scheduling
Knowledge of project management software (e.g. Smartsheet or Microsoft Project)
Bachelor's degree in science or health care related field preferred or combination of related education and work experience
Intermediate proficiency with working with Microsoft Office programs (Outlook, Word, PowerPoint, and Excel), Visio, and Adobe
2+ years of related experience as a Project Coordinator or Project Management

Preferred

EZ-CAP and health care experience is a plus, but not required

Company

MedPOINT Management

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MedPoint Management is a medical practice offering IPA management services.

H1B Sponsorship

MedPOINT Management has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (5)
2024 (2)
2023 (2)
2021 (9)
2020 (2)

Funding

Current Stage
Late Stage

Leadership Team

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Kimberly Carey
President
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Company data provided by crunchbase