NEOGOV · 1 day ago
Infrastructure & Cloud Engineer
Los Angeles, CA
Full-time
Hybrid
Entry, Mid Level
$98K/yr - $130K/yr
2+ years expNEOGOV is seeking an Infrastructure and Cloud Engineer to administer, support, and optimize the State Bar’s hybrid cloud and on-premises infrastructure. This role involves managing core enterprise platforms and improving operational efficiency and service reliability across a multi-site enterprise environment.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Evaluates customer technical needs and recommends solutions; plans, determines requirements, designs, builds, customizes, tests, implements, maintains and/or enhances a variety of hardware and software systems, integrating State Bar network infrastructure and/or other systems; considers protocols, acceptable system security risk, and other related elements
Provides professional customer support for system-related software and/or hardware issues, needs, or requirements. Interacts with clients to analyze system requirements; recommends technology solutions to improve operations
Determines and develops cost benefit analyses related to recommended technical solutions; evaluates risk options; ensures project compliance with State Bar procedures or protocols, budgetary constraints and staff/resource utilization
Responsible for the coordination and completion of projects that are limited in scope and/or specific to area of assignment; develops and monitors project budgets and resources; interfaces with clients to define project scope and review project activities, recommendations and outcomes; coordinates the use of project resources based on project requirements; designs and implements project testing and quality assurance processes
Coordinates information technology activities of State Bar departments and/or vendors consistent with project plans; identifies and resolves obstacles to progress; prepares for and manages delivery and installation
Prepares technical documentations, procedural plans, reports, correspondence and other documents; participates on committees and task forces; attends meetings, conferences and training sessions
Builds and maintains positive and professional working relationships with co-workers, other State Bar employees, vendors, and the public, using principles of good customer services
Exercises technical or functional supervision over technical staff, other professional staff on a project basis and contractors/vendors
Provides after hours technology support as required
Manage and optimize cloud infrastructure across IaaS, PaaS, and hybrid environments
Administer and support Microsoft 365 services including Exchange Online, Teams, SharePoint, OneDrive, and related identity, security, and compliance configurations
Monitor and optimize performance across server, network, storage, cloud, and database systems using appropriate tools and analytics
Administer Windows Servers and Azure VMware Solution, including configuration, maintenance, upgrades, patching, and restoration procedures
Design, configure, install, and maintain enterprise network infrastructure including wireless equipment, switches, cabling, and related hardware
Troubleshoot and resolve network and system connectivity issues
Develop and maintain network access, security, and change-control procedures
Analyze business needs and prepare technical design specifications for network solutions
Design, implement, and maintain telecommunications systems including telephone and audio-visual systems
Administer and maintain SQL Server environments, including tuning, indexing, optimization, backup, recovery, and high-availability/disaster-recovery operations
Implement and test backup, recovery, and restoration procedures for storage systems
Prepare documentation and operational procedures for storage management and recovery
Prepare system documentation, business analysis, and technical design specifications for infrastructure, network, storage, and telecommunications solutions
Lead and coordinate technical infrastructure projects to meet requirements, standards, and timelines
Provide customer support and deliver user and technical training related to infrastructure services
Coordinate procurement activities and vendor partnerships across infrastructure, network, storage, audio-visual, and database cloud systems
Support identity lifecycle operations in Active Directory and Entra ID
Administer Microsoft Intune for device provisioning, compliance, application deployment, and endpoint configuration
Administer ManageEngine AD Manager Plus and M365 Manager Plus for reporting and provisioning workflows
Provide infrastructure data and system insights to assist cybersecurity teams with audits, assessments, and incident response
Qualification
Required
Bachelor's degree in a field that develops skills related to essential duties, or equivalent academic achievement
Two (2) years of fulltime, progressively responsible experience in the analysis and troubleshooting of computer applications and operations is desirable
Possession of approved information technology certificates and/or completion of other approved technology-related training may substitute for some or all of the required education; certification or equivalent training hours is equal to one (1) year of education
Knowledge of general operations, services, concepts terms and activities common to a comprehensive state-of-the-art information systems program
Knowledge of principles, methods and techniques used in designing, developing, testing and implementing computer hardware and software systems
Knowledge of data processing techniques, including the types of hardware and software currently used to process data with different levels of complexity
Knowledge of structured analysis and database concepts
Knowledge of computer hardware and software systems similar to those used by the State Bar
Knowledge of tools and equipment used in testing the functionality of computer applications
Knowledge of principles and practices of troubleshooting computer hardware, software and network problems, security issues, threats, vulnerabilities, and attacks
Knowledge of principles and practices of customer service
Knowledge of methods and techniques of developing and presenting technical documentation and training materials
Knowledge of principles and practices of recordkeeping, modern office procedures, methods and equipment
Preferred
Azure infrastructure operations, optimization practices, and Azure VMware Solution
Microsoft 365 administration including Exchange Online, Teams, SharePoint, OneDrive, and related security and compliance controls
PowerShell or VBScript for automation and system management
Tools and methods for monitoring performance, logs, alerts, and system health across infrastructure environments
Windows Server and Active Directory administration including Group Policy, DNS, and identity security configuration
Network routing, switching, wireless technologies, and network security principles
Firewalls, routers, switches, and enterprise networking platforms including Cisco technologies
Telephone and audio-visual technologies and their operational principles
SQL Server administration and hybrid database environments including tuning, indexing, security, clustering, high availability, and Azure SQL Managed Instance
SAN and enterprise storage technologies including fiber channel
Backup, recovery, and disaster recovery concepts including snapshots, mirroring, and failover
Entra ID directory services and identity lifecycle operations
Microsoft Intune device and endpoint management concepts
ManageEngine AD Manager Plus and M365 Manager Plus administration
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
Company data provided by crunchbase