Westlake Financial ยท 2 days ago
Bankruptcy Account Agent
Las Vegas, NV
Full-time
Onsite
New Grad, Entry Level
$17.87/hr - $28.26/hrWestlake Financial is a leading finance company specializing in automotive financing. They are seeking a Bankruptcy Account Agent to handle inbound and outbound calls for bankruptcy customers, ensuring compliance and providing professional service while addressing customer concerns.
Financial Services
Responsibilities
Handle sensitive high volume inbound/outbound calls
Accept bankruptcy customer payments
Provide customers with accurate account information
Maintain working knowledge of company products and services
Transfer calls to appropriate departments or bankruptcy staff members
Identify, research, and resolve customer's concerns
Document all accounts thoroughly
Process bankruptcy validation requests including Bankruptcy Review Requests
Contacting Bankruptcy law firms to confirm attorney retention and/or bankruptcy filing
Assist in preparing documents as necessary
Properly code accounts Bankruptcy when identified as bankruptcy
Communicate professionally with internal and external customers, trustees and or attorneys
Other duties as assigned
Qualification
Required
Excellent communication, listening and problem-solving skills
Reliable attendance
Proper grammar and email etiquette
Type a minimum of 35 WPM
Ability to work under time constraints and daily deadlines
Good interpersonal skills and team work awareness
Ability to understand complex bankruptcy matters
Call Center Experience
Bankruptcy Field Experience
Daybreak, Pacer, NDC, or other retail consumer servicing systems
Web navigation and/or web-based applications
Microsoft Word, Excel (pivot charts and basic filtering), PDF, and Outlook
10-key calculator and QWERTY keyboard skills
Preferred
Bi-lingual (Spanish) is preferred
Benefits
Medical, Dental, and Vision benefits
Life Insurance and Long-term disability plans
Flexible Spending Account
401K matching
Employee Stock Ownership Program in a $18.2 Billion Company, plus company matching
Wellness Programs
Metro Tap Card and Metro-link Reimbursement (for Los Angeles, CA employees only)
Career Path Opportunities
Discounts on Parks, Museums, Movie Tickets, and Attractions
Annual Flu Shot
Paid Vacations Days
Paid Sick days
Paid holidays
HGym (available in our Los Angeles, CA & Dallas, TX office)
Rental Car Discounts, Dell Member Purchase Program
UKG Wallet
Company
Westlake Financial
People. Purpose. Passion. These are the hallmarks of Westlake Financial Services, and have been since our inception in 1988.
Founded in 1988
1001-5000 employees
H1B Sponsorship
Westlake Financial has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (7)
2024 (6)
2023 (11)
2022 (9)
2021 (9)
2020 (8)
Funding
Current Stage
Late StageRecent News
GlobalFinTechSeries
2025-10-06
2025-07-07
2023-09-09
Company data provided by crunchbase