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Circle Logistics, Inc · 1 day ago

Track and Trace Representative

Fort Wayne, IN

Full-time

Onsite

Entry Level

1+ years exp

Circle Logistics, Inc is a fast-growing company in the logistics industry, seeking driven individuals to join their Track & Trace team. As a Track & Trace Representative, you will coordinate day-to-day shipments, provide visibility, and maintain accurate documentation for all loads to ensure customer satisfaction.

LogisticsSupply Chain ManagementTransportation

Hiring Manager

Shakirah Kellam, MBA

Responsibilities

Enter new load orders into our proprietary web-based software

Initiate “check calls” to track and trace drivers on all pickups and deliveries

Communicate internally correspondence with drivers to ensure accurate documentation

Closely monitor freight via multiple detailed websites to ensure accurate delivery times and to notify customers of potential delays

Maintain and collect proper paperwork for each shipment

Work cooperatively with Sales and Dispatch to provide solutions for customers’ needs and resolve issues

Qualification

Logistics experienceCustomer service experienceGoogle Drive proficiencyMicrosoft Suite proficiencyAttention to detailCommunication skillsTeamwork skillsOrganizational skills

Required

Must have strong attention to detail

Ability to prioritize, balance, and organize information while completing multiple tasks

Above average proficiency in Google Drive and Microsoft Suite

Excellent written and verbal communication skills

Excellent teamwork skills

1-3 years of work experience in customer service, operations, data entry, call center, dispatch or logistics

High school diploma or equivalent required

Preferred

Automotive experience highly preferred

Associate's degree preferred

Call center experience is a bonus

Company

Circle Logistics, Inc

Circle Logistics is a privately held third-party logistics company committed to delivering on three core promises to our customers: No Fail Service, Personalized Communication, and Innovative Solutions.

Founded in 2011

Fort Wayne, Indiana, USA

501-1000 employees