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ZRG Careers · 1 week ago

Strategic Accounts Solutions Manager

United States

Full-time

Remote

Senior Level

5+ years exp

ZRG Careers is seeking a highly motivated and strategic-minded Strategic Accounts Solutions Manager to join Dermsquared. This role involves managing and growing relationships with key strategic accounts, delivering tailored solutions to meet client needs, and driving long-term business success through a blend of analytical skills and strategic thinking.

ConsultingRecruitingStaffing Agency

Growth Opportunities

Hiring Manager

Danielle Robinson

Responsibilities

Partner with the Solutions team to develop and implement joint business plans to drive growth and retention for each client. Regularly review account performance, identify areas for improvement, and proactively address challenges

Collaborate with internal teams to develop and propose customized solutions that address client pain points, enhance operational efficiency, and drive growth

Drive revenue growth by identifying opportunities for upselling and cross-selling additional products or services. Ensure a high level of client satisfaction and engagement to retain accounts and foster long-term relationships

Lead and coordinate the delivery of solutions, ensuring projects are executed on time, within budget, and to the client's satisfaction

Lead the development and execution of data analysis and reporting strategies for strategic accounts

Create and maintain dashboards, performance reports, and actionable insights to measure the effectiveness of initiatives

Conduct deep-dive analyses on customer behavior, trends, and performance to guide strategic recommendations and inform joint business plans

Analyze customer data to identify opportunities for revenue growth, retention, and improved satisfaction for strategic accounts

Provide insights into customer segmentation and solution engagement by clinicians to help tailor recommendations

Monitor industry trends, competitor activities, and customer feedback to adjust strategies

Qualification

Data analysisBusiness intelligenceAccount managementSales experienceCRM systemsStrategic account managementMicrosoft OfficeCommunication skillsProblem-solving skillsCollaboration