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Redfin · 1 day ago

Designated Broker - NC, SC & FL

NC - Charlotte

Full-time

Onsite

Mid, Senior Level

2+ years exp

Redfin is redefining real estate in the consumer's favor by combining technology and agents to create a better service. They are looking for a Designated Broker to lead a customer service organization within their real estate operations, ensuring compliance with broker requirements and supporting agents throughout transactions.

InternetMarketplaceOnline PortalsProperty ManagementPropTechReal EstateReal Estate BrokerageRentalRental Property

Responsibilities

Offer Real Estate Guidance and Market Expertise: Your real estate team will depend on you for leadership; you should be prepared to answer tough questions. You will be expected to fulfill all qualifying broker responsibilities as defined by individual State Department of Licensing guidelines. You'll need to maintain up to date knowledge and application of licensing guidelines

Work with training and development to create local contract training for agents: Redfin continues to grow and add new talent to our Agent population. This role makes sure they are trained appropriately on contracts, as well as local rules and regulations, to deliver consistently great customer service

Build local relationships and knowledge: You will travel to multiple offices and maintain face to face personal relationships with our agents to ensure any changes to local contracts are fully understood

Agent Contract/Transaction Concerns: You take problems over the finish line; have a skill for drafting clauses, de-escalating issues. You’ll provide exemplary Broker guidance, and you'll efficiently remove roadblocks so that agents can get back to doing what they do best

Maintain Relationships with Local MLS Boards: You're the face of Redfin; you’ll advocate when necessary and be a voice for our growing field organization

File Auditing to Adhere to State Requirements: You love reviewing contracts and giving constructive guidance. You'll work side by side with local managers to make sure our staff is the best prepared, all the time

Collaborate with Other Departments: You will collaborate with other departments to shape various programs and ensure that any changes to Redfin.com or internal policy changes are compliant with state and local requirements

Change Agent: You will apply your licensing knowledge to Redfin's systems and processes and will recommend and implement change as appropriate. You will use your influencing skills to make change happen

Leadership: You partner effectively with other leaders across markets to ensure agent performance levels meet Redfin and licensing standards (or to ensure exemplary agent performance)

Qualification

Licensed Qualifying BrokerReal Estate ExpertiseContract ManagementTraining DevelopmentRelationship ManagementLeadershipMultitaskingAnalytical SkillsCommunication Skills

Required

Licensed qualifying broker with at least 250 lifetime deals under your belt (personal deals or deals where you oversaw as the designated broker)

10 deals in the last 24 months

Experience as a Managing Broker, Broker in Charge (BIC) or Principal Broker with experience managing multiple, actively licensed agents for two years or more

Actively licensed in at least one state with credentials to procure licensing in adjacent states

Must maintain an active license in Florida

Ability to communicate clearly and write well

Deep knowledge of contracts

Ability to manage complex issues, proactively reducing exposure and protecting the brokerage from potential risk

Ability to thrive in a fast-paced environment and multitask efficiently across shifting priorities

Resourceful, decisive and hold yourself and others accountable

Experience working within large teams and know how to integrate and motivate a team

Excited to change the industry for the better and come to work every day ready to go

Preferred

Bachelor's degree preferred

Reside in North or South Carolina

Experience in building local relationships and knowledge

Experience in training and development to create local contract training for agents

Experience in collaborating with other departments to shape various programs

Company

Redfin

Glassdoor3.7

Redfin is a technology-driven residential real estate brokerage with the country’s most-visited real estate brokerage website. It is a sub-organization of Rocket Companies.

Founded in 2004

Seattle, Washington, USA

1001-5000 employees