Arc Hospice & Palliative Care · 15 hours ago
Account Liaison – Hospice
Arc Hospice & Palliative Care is united by a mission to bring comfort, dignity, and compassionate support to every patient and family they serve. The Account Liaison will lead hospice outreach and business development efforts, focusing on building relationships with referral sources and community providers to promote access to end-of-life care.
Assisted LivingHealth CareHospitalMedical
Responsibilities
Represent Arc Hospice & Palliative Care in the community with professionalism, empathy, and integrity
Develop and maintain relationships with physicians, hospitals, nursing homes, assisted living facilities, senior communities, and other referral partners
Meet with patients and families to explain hospice philosophy, review services, answer questions, and obtain signed consents for care
Educate healthcare providers, referral partners, and community members on hospice and palliative care services
Conduct in-services, presentations, and outreach events to increase awareness and understanding of hospice care
Support referral generation and ensure timely communication with intake and clinical teams
Identify opportunities for collaboration or partnership to enhance access to care
Track outreach activities and maintain accurate documentation in accordance with company standards
Monitor competitor activity and market trends within the assigned territory
Participate in team meetings and contribute to outreach and growth strategy discussions
Maintain confidentiality and adhere to all HIPAA requirements
Perform other duties as assigned
Qualification
Required
High school diploma/GED required, Bachelor's degree preferred
Minimum of two (2) years of experience in healthcare sales, business development, or marketing; hospice or home health experience strongly preferred
Strong interpersonal, communication, and relationship-building skills
Ability to educate diverse audiences with clarity, professionalism, and compassion
Highly organized, self-directed, and goal-oriented
Proficient with Microsoft Office and electronic medical record systems
Valid driver's license and reliable transportation required
Demonstrated empathy, cultural sensitivity, and ability to support patients and families from diverse backgrounds
Commitment to delivering high-quality, person-centered care aligned with Arc Hospice & Palliative Care's mission, values, and standards
Preferred
Bachelor's degree preferred
hospice or home health experience strongly preferred
Company
Arc Hospice & Palliative Care
At Arc Hospice, we provide compassionate care to patients, ensuring dignity, comfort, and peace.
Funding
Current Stage
Early StageCompany data provided by crunchbase