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NEOGOV · 1 day ago

Recreation Supervisor - Programming, Youth, Family & Events (FT)

Brooklyn Park, MN

Full-time

Onsite

Senior Level

$89K/yr - $123K/yr

5+ years exp

NEOGOV is seeking a Recreation Program Supervisor for the Zanewood Recreation Center, responsible for innovating and supervising programs, services, and events. The role involves assessing community needs, developing programs, managing budgets, and supervising staff to enhance recreational offerings for youth and families.

GovTechHuman ResourcesInformation TechnologySoftware

Responsibilities

Assess community recreation program needs, research new strategies for meeting those needs and implement programs

Plan, implement, and supervise programs and community activities and events

Recruit, train, and supervise department staff to include training and responding to crisis intervention

Supervise program specialists for K- 5 programs and summer camps

Supervise teen program specialists and staff to support on site programming that includes direct service, relationship building and behavior management

Supervise and support Welcome and Registration staff, procedures and practices for the facility and campus

Determine appropriate programs to enhance department services and make adjustments to existing programs with Program specialists

Prepare and monitor program budgets and monitors department expenditures of funding and work with Program staff to maintain budget spending

Provide communications, information, and resources to the community

Work directly with communication's team to develop marketing materials for program promotion

Works directly with external organizations and contractors to offer relevant presentations and services to benefit community and residents

Modifies and grows service offerings through outreach practices with diverse populations

Work with all Youth Services Division Specialists to deliver a Zanewood Program and service portfolio that meets community needs

Partner with Intervention and Outreach Specialists and contractors to maintain a positive, safe environment in the Recreation and Teen Center and transform behaviors to positive and productive

Supervise the planning, directing, and implementation of facility events and activities

Coordinate facility and maintenance need with Lead Maintenance Worker and Facility Manager and staff

Identify and solve customer problems, complaints to their satisfaction and within policy guidelines

Identify risks in advance, analyze them and take steps to reduce liability for city and ensure safety of participants and visitors

Facilitate work group meetings to improve department productivity and efficiency

Perform other duties as assigned

Qualification

Recreation program developmentSupervisory experienceBudget managementCrisis interventionCPR/AED/First AidYouth Program Quality AssessmentTrauma Informed CareTechnology of ParticipationCultural sensitivityAnalytical thinkingCustomer serviceDiversityInclusionMicrosoft Office SuiteCommunity outreachProgram evaluationLanguage fluencyEffective communicationRelationship buildingProblem-solving

Required

Bachelor's degree in Recreation or related area

Five (5) years of progressively responsible experience in recreation, parks, or related fields or a combination of the same

Valid driver's license

CPR/AED/First Aid required within six (6) months of hire

Youth Program Quality Assessment (YPQA) required within one (1) year of hire

Trauma Informed Care/ACES training required within one (1) year of hire

Technology of Participation (TOP) Facilitation Training required within two (2) years of hire

Ability to supervise, train, hire, and lead subordinate positions

Ability to professionally exhibit cultural sensitivity, patience, and understanding in the course of work duties

Ability to relate to and work with individuals representing a variety of diverse backgrounds and cultures

Ability to solve complex problems requiring analytical thinking abilities

Ability to design departmental budgets

Ability to establish effective working relationships with outside parties

Ability to develop and maintain positive and professional relationships with internal and external customers

Ability to transform negative youth interactions to a positive and effective rec center environment

Read, interpret, and explain local, state and national codes and regulations

Ability to communicate clearly, concisely, and effectively, both in verbal and written formats

Knowledge of and ability to use Microsoft Office Suite and position specific software

Proven ability and demonstrated commitment to an inclusive workplace related to racial, equity, diversity, and inclusion

Ability to research and understand current youth program trends and translate them into the offerings for the local community

Ability to provide a level of customer service that meets/exceeds customer expectation and satisfaction

Preferred

Three years or more supervisory experience, including recruiting, hiring, training staff and conducting evaluations

Certifications in any of the following: Park and Recreation Professional (CPRP), Certified Therapeutic Recreation Specialist (CTRS), Certificate in festival and events management, CPR/AED/First Aid, Youth Program Quality Assessment (YPQA), Trauma Informed Care/ACES training, Technology of Participation (TOP) Facilitation Training

Previous experience working with diverse populations

Fluency in Spanish, Hmong, Russian, Somali, Lao or Vietnamese language(s)

Experience developing and implementing multiple recreation programs