A&Z Marketing · 2 days ago
Sales and Customer Service Associate
East Los Angeles, CA
Full-time
Onsite
New Grad, Entry LevelA&Z Marketing is a company focused on building careers and serving communities. They are seeking a Sales and Customer Service Associate to educate local customers about Verizon’s telecom offerings and exceed sales targets.
AdvertisingMarketingTraining
Responsibilities
Proactively engage with residential customers to understand their needs and provide tailored solutions for Verizon products and services, aiming to exceed sales targets
Clearly articulate the features and benefits of wireless plans, devices, and accessories to facilitate informed customer decisions
Efficiently guide customers through new account setups, service upgrades, and data transfers
Offer initial troubleshooting for common issues and escalate complex problems to the appropriate support teams
Process all sales, returns, and exchanges accurately and in compliance with company policies
Continuously update knowledge on new technology, service updates, and special offers to provide accurate customer information
Collaborate effectively with Sales and Customer Service Associates and other team members to share knowledge, support initiatives, and contribute to a productive sales environment
Qualification
Required
Excellent communication and interpersonal skills
Strong organizational and multitasking abilities
Ability to perform effectively under pressure
Preferred
Prior experience in sales or a customer-facing role (highly advantageous)
Benefits
Bonuses and incentives based on performance
Top-notch training and mentorship
Opportunities for career advancement
Company
A&Z Marketing
A & Z Marketing offers marketing solutions and partners with tech providers for enhanced business experiences.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase