Amazon · 1 day ago
Senior Worldwide Partner Specialist Solutions Architect, Amazon Connect
New York, New York, USA
Full-time
Hybrid
Senior Level
$138K/yr - $239K/yr
5+ years expAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. They are seeking a Specialist Solutions Architect to drive revenue, adoption, and growth for customers by providing business and technical expertise, collaborating with partners, and delivering innovative solutions for complex challenges.
Artificial Intelligence (AI)DeliveryE-CommerceFoundational AIRetail
Responsibilities
Represent the voice of the customer and our partners; collaborate with field and central teams to bring customer feedback to product teams. Lead curation of custom feature and availability requests for unique customer use cases
Provide advanced technical knowledge to your aligned GTM teams to unblock our partners that are delivering for our customers’ largest and most critical business challenges
Along with your extended team, own the technical bar for specialist technical artifacts and standards
Collaborate with your GTM colleagues to provide technical insights into GTM strategy and support field marketing to execute local technical events, campaigns, and customer engagements
Act as a thought leader sharing best practices through forums such as AWS blogs, whitepapers, reference architectures and public-speaking events such as AWS Summit, AWS re: Invent, etc
Guide and Support an AWS internal community of technical subject matter experts aligned to your customers. Create field enablement materials for the broader SA population to help them understand how to integrate new AWS solutions into customer architectures
Design and deliver practice build and continual improvement to our partners' business, ensuring partners are delivering architectures and implementations that meet or exceed the needs of our customers
Qualification
Required
Bachelor's degree in computer science, engineering, mathematics or equivalent, or experience in a professional field or military
Experience in IT development or implementation/consulting in the software or Internet industries
Experience within specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics)
Experience in design, implementation, or consulting in applications and infrastructures
5+ years of Contact Center design and architecture
Preferred
Experience in infrastructure architecture, database architecture and networking
Experience working with end user or developer communities
Experience communicating across technical and non-technical audiences, including executive level stakeholders or clients
Benefits
Equity
Sign-on payments
Full range of medical, financial, and/or other benefits
Company
Amazon
Amazon is a tech firm with a focus on e-commerce, cloud computing, digital streaming, and artificial intelligence.
10001+ employees
H1B Sponsorship
Amazon has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (22803)
2024 (21175)
2023 (19057)
2022 (24088)
2021 (12233)
2020 (14881)
Funding
Current Stage
Public CompanyTotal Funding
$8.11BKey Investors
AmazonKleiner Perkins
2023-01-03Post Ipo Debt· $8B
2001-07-24Post Ipo Equity· $100M
1997-05-15IPO
Leadership Team
Douglas J. Herrington
CEO, Worldwide Amazon Stores
Werner Vogels
VP & CTO
Recent News
The Motley Fool
2026-01-09
2026-01-08
Company data provided by crunchbase