Drexel Co-Op: Program Manager jobs in United States
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NBME ยท 1 day ago

Drexel Co-Op: Program Manager

positionPhiladelphia, PA
timeInternship
remoteHybrid
seniorityIntern
workcardStart in 2026 Spring

NBME is proud to partner with Drexel University to provide students with real-world experience. The Program Manager Co-Op will focus on enhancing customer engagement and supporting customer success through program coordination and data management.

AssociationHealth Care
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Work & Life Balance

Responsibilities

Enhance Customer Engagement: Assist in planning and executing outreach campaigns, email communications, and follow-up activities to keep customers informed and engaged
Support Customer Success: Track and update customer records in Salesforce to ensure data accuracy for personalized interactions and reporting
Analyze & Report: Generate dashboards and reports that provide insights into engagement trends and program performance, as well as help develop customer health score
Collaborate on Marketing Initiatives: Work with the team to develop communication workflows that improve customer experience

Qualification

Customer relationship managementSalesforceData analysisMicrosoft Office SuiteProject coordinationOrganizational skillsTime managementWritten communicationVerbal communicationAttention to detail

Required

Strong organizational and time management skills
Ability to manage multiple tasks and meet deadlines
Proficiency in Microsoft Office Suite (Excel, Word, Outlook)
Excellent written and verbal communication skills
Attention to detail and accuracy in data entry and reporting

Preferred

Experience with a CRM (basic navigation, data entry, reporting)
Familiarity with project coordination or stakeholder engagement
Knowledge of data analysis and reporting tools (Excel pivot tables, dashboards)
Ability to work independently and collaboratively in a hybrid environment
Interest in program management, business operations, or organizational leadership

Company

NBME

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At NBME, we are dedicated to advancing the assessment of health care professionals to achieve optimal care for all.
dateFounded in 1915
location
Philadelphia, Missouri, USA
people-size201-500 employees
web-link
http://www.nbme.org/

Funding

Current Stage
Growth Stage

Leadership Team

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Peter J. Katsufrakis
President and CEO
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A
Andy Farella
Senior Vice President and Chief Information Officer
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Recent News

Morningstar.com
NBME awarding fee assistance to more than 500 students this summer
2025-07-23
GlobeNewswire News Room
NBME announces newly elected board of directors members
2025-03-04
Philadelphia Business Journal
Most Admired CEOs 2024: Dr. Peter Katsufrakis, National Board of Medical Examiners
2024-12-16
Company data provided by crunchbase