Ethos · 2 weeks ago
Assistant Operations Manager
United States
Full-time
Remote
Entry, Mid Level
$40K/yr - $45K/yr
1+ years expEthos Risk Services is a leading insurance claims investigation and medical management company committed to providing better data that translates into better decision-making for our clients. The Assistant Operations Manager will support the Operations Manager in overseeing the work and activities of Field Investigators, ensuring effective communication and performance management.
Cyber SecurityInformation TechnologySecurity
Responsibilities
Assist in the preparation of case updates (including content, accuracy and grammar) for clients' daily review and review cases with clients when necessary or upon request
Review the prior day's investigator performance based on timeliness, quality of investigation, quality of report and video credit. Assess investigator scores based on Ethos' performance scoring matrix
Help assign surveillance cases to investigators, basing assignments on 1) investigator proximity to the case, and 2) cost-effectiveness and balanced labor utilization
Coordinate with Operations Managers in collaboration with field investigators and Field Agents in Charge (FAC) to ensure the accurate and efficient completion of the objectives for each case
Maintain proactive communication with clients regarding their cases with oversight from Operations Managers
Review vendor invoices to ensure accuracy, and approve invoices once accuracy is confirmed by Operations Managers
Review investigator timecards for accuracy, and approve time cards once accuracy is confirmed by the Operations Manager
Work outside the normal workday hours to include occasional weekend time when deemed necessary
Qualification
Required
Minimum of 1 year of experience in a criminology related industry with familiarity with the investigation field of work
Strong oral and written communication skills
Ability to multitask and prioritize projects
Basic computer skills, including proficiency in Microsoft Office products
Preferred
Bachelor's Degree in Criminology or a related field
Exposure in OSINT strongly preferred
Company
Ethos
Ethos Risk Services is a technology-backed, full-service claims management company.
1001-5000 employees
H1B Sponsorship
Ethos has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (9)
2024 (11)
2023 (8)
2022 (27)
2021 (17)
2020 (9)
Funding
Current Stage
Late StageTotal Funding
unknown2020-01-01Private Equity
Recent News
2025-11-04
Columbia West
2025-10-11
2022-01-12
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