Field Service Engineer 3 jobs in United States
cer-icon
Apply on Employer Site
company-logo

Lam Research · 1 day ago

Field Service Engineer 3

Lam Research focuses on providing premier customer support for their customers throughout their lifecycle. As a Field Service Engineer, you will ensure the operational excellence of complex semiconductor equipment by providing on-site repair, maintenance, and installation services while collaborating with various teams to meet customer needs.

CleanTechManufacturingSemiconductor
check
Comp. & Benefits
check
H1B Sponsor Likelynote

Responsibilities

Provide quality on-site repair, maintenance service, and complete installation/relocation start-up services of Lam’s complex electro-mechanical and electronic systems at customer sites
Perform analytical problem-solving, troubleshooting, conduct diagnostics, and isolate issues to the component level, and take corrective actions to minimize downtime, system interruptions, and equipment malfunctions
Keep up to date on semiconductor capital equipment and Lam products through learning, training, and certification
Assist in complex field modifications and updates, maintaining records and reports to coordinate activities between Lam and the customer
Serve as a subject matter expert, representing Lam to our valued customers, delivering exceptional customer satisfaction
Troubleshoot and create customer response action plans to support customer needs
Transparently discuss opportunities and challenges with customer to increase trust
Provide technical instruction and mentoring for more junior engineers

Qualification

Semiconductor equipment experienceElectro-mechanical systemsTroubleshooting skillsElectrical schematics interpretationAnalytical problem-solvingTechnical instructionBasic computer skillsCommunication skills

Required

Bachelor's degree in Electronics, Engineering, or related field and 5+ years of experience; or Master's degree with 3+ years; or equivalent work experience
Previous experience in installation, maintenance, repair, or troubleshooting of semiconductor capital equipment
Proficiency in interpreting electrical and mechanical schematics, diagrams, and operation manuals
Able to work in a clean room environment while wearing personal protective safety equipment, or cleanroom suit
Frequently position oneself (e.g., bend, stoop, reach, walk, sit, twist, squat, kneel, climb, stand) to perform job tasks for extended periods
Able to travel frequently, domestically and internationally, based on customer needs, flexibility to work a variety shifts including compressed and alternative workweeks including overtime and on-call if needed

Preferred

Proficiency in basic computer skills and familiarity with common office software including Microsoft Office Suite
Communication skills, both written and verbal, in English
Foundational analytical and problem-solving skills

Benefits

At Lam, our people make amazing things possible. That’s why we invest in you throughout the phases of your life with a comprehensive set of outstanding benefits.

Company

Lam Research

company-logo
Lam Research supplies wafer fabrication equipment and services to the worldwide semiconductor industry.

H1B Sponsorship

Lam Research has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (242)
2024 (239)
2023 (170)
2022 (216)
2021 (242)
2020 (182)

Funding

Current Stage
Public Company
Total Funding
unknown
1984-05-11IPO

Leadership Team

leader-logo
Tim Archer
President and CEO
linkedin
leader-logo
Rick Gottscho
Exec VP and CTO
linkedin
Company data provided by crunchbase