Great Southern Bank · 1 day ago
Assistant Banking Center Manager
MO - Springfield - 1805 W Kearney St, Springfield, MO, US
Full-time
Onsite
Mid Level
$22.19/hr - $22.19/hr
3+ years expGreat Southern Bank is committed to fostering an environment where everyone can contribute and succeed at every level. The Assistant Banking Center Manager is responsible for assisting in the administration and supervision of daily activities at the Banking Center, ensuring that sales, customer service standards, and regulatory requirements are met.
BankingFinanceRetail
Responsibilities
Assists Banking Center Manager in meeting established goals/standards and implements strategic plans as identified on an annual basis (including but not limited to loan production, deposit growth and sales referral standards). In conjunction with the Manager, may be responsible for new business development in the assigned banking center by: working with all banking center employees regarding cross-selling opportunities, working with all customers regarding the availability of other Great Southern products, “calling” on new business to develop new customer relationships and participating in community and civic organizations in order to build professional/business relationships. Consistently meets or exceeds all production goals. This duty is performed about 25% of the time
Assists Banking Center Manager with supervision of subordinate staff by evaluating performance, developing abilities and ensuring they meet established standards. Confers regularly with the Manager regarding the ongoing training and development of subordinate staff. With guidance from the Manager, responsible for selecting, coaching, counseling, disciplinary measures, and reviewing performance of all staff and maintaining proper documentation. This duty is performed about 20% of the time
Consults with customers or other bank personnel served by or impacted by the assigned banking center ensuring that they are assisted in a timely, efficient and professional manner with the highest degree of customer service. Responsible for the timely completion of all paperwork and customer follow-up. Addresses customer issues and/or complaints in a timely and professional manner. Consistently meets or exceeds established banking center service standards. This duty is performed about 20% of the time
Maintains knowledge of and ensures the resolution of all daily operating problems, reviewing and approving exceptions according to established policies and procedures. Maintains a strong working knowledge of and ensures full compliance and implementation of all applicable banking regulations. This duty is performed about 15% of the time
Responsible for all security issues within the assigned banking center. Assists the assigned manager by ensuring all personnel working at the banking center are trained and continually updated on all security procedures and that security codes/keys are issued and maintained in a controlled environment. This duty is performed about 20% of the time
Maintains regular and reliable attendance, punctuality and personal appearance. Reads, writes, and communicates in a clear and efficient manner via various types of correspondence, such as, in person, phone, email, letters, etc. Adheres to all company policies and procedures, as well as all applicable banking rules, regulations, and laws (including BSA/AML)
Performs any other related duties as required or assigned
Qualification
Required
High school diploma or GED
3 years of related experience, including at least 1 year of supervisory or lead experience and/or training
Regular use of desktop/laptop computer, basic operating systems, and specialized software systems
Basic experience with alphanumeric data entry, PowerPoint, Excel, and word processing
Ability to add, subtract, multiply and divide
A valid motor vehicle operator's license and/or ability to travel to training sites and other banking center locations is required
Must be registered under the Nationwide Mortgage Licensing System (NMLS) or become registered upon hire
Preferred
At least 6 months of prior sales experience, 1 year of customer service experience, and 1 year of cash handling experience is preferred
State Life Insurance License or ability to pass Life License Exam preferred
Notary license preferred
Benefits
This position is eligible for additional incentive compensation, awarded based on achievement of established goals.
Company
Great Southern Bank
Great Southern Bank, headquartered in Springfield, Missouri, was founded in 1923 with a $5,000 investment and six employees.
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
unknown1989-12-15IPO
Leadership Team
John Bugh
Chief Lending Officer
Recent News
2025-10-17
2025-10-17
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