Apply on Employer Site

Hilton · 2 days ago

Senior Catering Sales Manager - Waldorf Astoria Las Vegas

Waldorf Astoria Las Vegas3752 S Las Vegas Blvd

Full-time

Onsite

Mid, Senior Level

2+ years exp

Hilton is a leading global hospitality company, and they are seeking a Senior Catering Sales Manager for the Waldorf Astoria Las Vegas. In this role, you will be responsible for selling and servicing events, maintaining relationships with clients, and ensuring a seamless turnover from sales to service for complex events.

HospitalityLeisureResorts

Responsibilities

To organize, plan and prioritize your duties by developing plans and goals

Timely communication to internal and external clients via telephone, email, written documents or in person

Create and maintain relationships with clients to set and meet client expectations and deliver on those expectations

Demonstrate knowledge of job systems, products, systems, and processes

Resolve conflicts and negotiate with others while handling complaints, settling disputes, and resolving grievances and conflicts

Selling and influencing both internal and external clients

Make decisions and solve problems by analyzing and evaluating the issues and determine the best solution

Ensure high quality service by communicating and assisting others to understand the guest needs, providing direction and guidance, feedback and individual coaching when needed

Participate in customer site inspections

Attend daily Business Review Meeting in order to strategize as a team to determine best function space to propose to new business

Engage in outside sales activities to discuss business opportunities and entertain customers in local and assigned markets. Direct site visits for respective accounts and participates in industry and customer events

Responsible for obtaining deposits and review and approval final billing

Flexible with schedule to accommodate based on scheduled events

Other duties as necessary based on business needs

Qualification

Delphi.fdcLuxury sales experienceBusiness development degreeHospitality experienceEvent planningCustomer relationship managementNegotiation skills

Required

At least two (2) years Hospitality related experience at management level

Preferred

Knowledge of the hotel property management systems (Delphi.fdc)

Luxury sales experience

Relevant degree, in business development or other relevant business field, from an academic institution (CMP, CPCE)

Benefits

Access to pay when you need it through DailyPay

Medical Insurance Coverage – for you and your family

Mental health resources including Employee Assistance Program

Best-in-Class Paid Time Off (PTO)

Go Hilton travel program: 100 nights of discounted travel

Parental leave to support new parents

Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications

401K plan and company match to help save for your retirement

Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount

Career growth and development

Team Member Resource Groups

Recognition and rewards programs